Jim Winter Auto Group

4.7 (1,018reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,018)

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Insurance company completely dissatisfied

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent communication, easy to work with

Customer Service

Likely to Recommend

Repair Quality

Initially I was told it could take up to 37 days for my repair work. It was just a few weeks and I am very pleased with the outcome. The interior was clean and the dust was wiped from the dashboard. The outside looks like new again with the work that was done. I will recommend Jim Winter Auto Grp (Jackson) for repair work.

Customer Service

Very responsive . I received updates whenever there was something being done with my car. Very polite and respectful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have always had good results with this establishment.

Repair Quality

The body work and paint make the car look like new. The interior was completely cleaned when I got the car back.

Customer Service

The staff kept me aware of the process of the work being done.

My Experience

Excellent service and communication.

Likely to Recommend

Repair Quality

Very professional.

Customer Service

Returned Clean

My Experience

Very professional and understanding for my needs. Thank you, great job!

My Experience

When I picked up the car it was not washed. I washed it later that day and discovered that the paint on the brand new hood is unsatisfactory. It has pin holes, paint drips and other defects. It is totally unacceptable. I have contacted the service manager and have an appointment on 12/1 at 12:30 pm to show him the issues.

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was wonderful. Thx to staff and Lynn for the ride home.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The body work looks very oood and clean.

Customer Service

Completely satisfied

Returned Clean

My Experience

They did very good work. Everything lines up and matches very well.

Likely to Recommend

Family is going in there next week

Repair Quality

They did very good work. Everything looks great. Lines are matching and colors are right on.

Customer Service

They were very nice and helpful.

Returned Clean

Likely to Recommend

Repair Quality

They did a great job keeping me informed and making sure I was satisfied with my repairs

Customer Service

Likely to Recommend

Repair Quality

Great communication, and a quick turnaround.

Customer Service

Returned Clean