Jims Auto Body & Service

5.0 (118reviews)
100%
7439 S Brooklyn Rd.,  Napoleon,  MI  49261

In operation 36 years.

Founded in 1989 by Dave “Pops” Nagy Sr., our family-run auto business has grown from one small shop to three locations across Southern Michigan, proudly serving communities with honest, high-quality repair and mechanical services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (118)

My Experience

I am always pleased with the amount of professionalism and kindness from the staff. I was surprised to see that when we got our car back, the inside had been detailed. Whether that’s just standard practice or someone had seen that there had clearly been children in the car and thought it be nice to just give a fresh start, I was exceptionally grateful. Thank you!

Likely to Recommend

Would definitely recommend

Repair Quality

Excellent customer service

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Great service, especially Brittany.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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This is our second time with Jim’s and I would highly recommend.

Repair Quality

Such great service!!! Scheduling was easy and they had my car finished quickly which was such a relief. The work looks fantastic and they even cleaned my car and that took a lot since I live on a dirt road! This is the second time we’ve used Jim’s and we will continue to take our cars here because they do excellent work!

Customer Service

Very friendly and knowledgeable staff. They kept me informed about what was happening with my car.

Returned Clean

Likely to Recommend

Repair Quality

Very nice, and great job

Customer Service

Young lady at the counter was very helpful and nice

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Repair Quality

Jims Auto Body is one of the best around the Jackson and Washtenaw county areas. If you have a concern about the quality of work, they will go above and beyond to make it right.

Customer Service

Each Auto Body technician takes special pride in their work

Returned Clean

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Updates were super helpful

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Repair Quality

Paint looks great and body lines look good, but I noticed my hood has a big deep scratch in it after getting it back from the body shop. Also when they cleaned the truck they didn’t clean all the body dust out of the bed so I have to go wash all that myself. Other than that it was pretty good and I’m happy with it.

Customer Service

They were short staffed but always tried communicating to the best of their abilities

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Quality work!

Customer Service

Very friendly staff!

Returned Clean

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Repair Quality

They were as nice as they always are. Car looks great and I am very happy

Customer Service

Only talked to Gary but he was very interested in my concerns

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Repair Quality

Customer Service

Repair looks great, communication was great. I would recommend Jim's Auto Body

My Experience

Always respect and great work

Likely to Recommend

They explained everything to me

Repair Quality

Still see a little. Dip where it was fixed but its all good thank you again see you again in the future

Customer Service

All good

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Repair Quality

Customer Service

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Repair Quality

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Very friendly, communication was thorough, job was done pretty quickly, car looks brand new again

Repair Quality

Service and communication was great. The car looks perfect and was done pretty quickly

Customer Service

Communication was great. Everything was thoroughly explained

Returned Clean

Likely to Recommend

Repair Quality

Great work in a timely matter. Great communication..always calling with updates on progress. Very friendly. Highly recommend

Customer Service

Great communication

Returned Clean