J&L Auto Body
In operation 39 years.
At J&L Auto Body, we’ve been setting the standard for first-class auto body and collision repair since 1979. As a family-owned and operated business, we take pride in offering exceptional service with a team of ASE Senior Master certified technicians who bring over 200 years of combined experience to every job. We’re committed to delivering top-quality automotive and body repair at a fair price, treating each customer with the same fairness and respect we would extend to our own family. Whether you drive a diesel, hybrid, classic car, or any other make or model, J&L Auto Body is your complete service and repair facility, equipped to handle all your needs with the latest technology and expertise.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
When I got my estimate and scheduled a date for repairs, no one told me that I needed to pay for parts at that time. After I dropped off my car and paid for parts, my car sat in the lot for 4 days with no work being done. When I did pick up my car it was still missing a “trim piece”. Had to come back for that to be put on. My car was drivable when I dropped it off. There was no reason for them to keep it for 4 days when no work was being done. And, they got me in a week earlier than I expected, which makes no sense when they didn’t have the parts. There was no insurance involved. I would have paid for the parts when I booked the appointment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Lack of communication between auto body and myself. Originally the vehicle was brought in July 7th and ment to be repaired by July 10th. A whole week went by without any updates (as well as my car remaining exactly where/how I parked it since July 7th) until I called and specifically inquired about it. They proceeded to tell me they were still ordering parts. They told me a few days later they estimated my vehicle to be fully repaired by July 22nd. The car ended up being completed by July 24th. The auto body called me an hour before they closed on Friday, July 24th to let me know itnwas ready for pick up. This situation was made far more complicated than it ever needed to be. While the work looks fine, the lack of communication and accurate time estimations really blew it for me. I'm not planning on taking my car here again, unfortunately.
Customer Service - 0.5/5.0 -
No communication whatsoever for at least a week until I began calling and inquiring myself. Very unhelpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
Had to return to get molding fixed
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Serena is amazing at customer service. She made me feel comfortable and less stressed in what is often an intimidating or frustrating situation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication between J&L and myself was great. Whether it was texts, emails, or the ability to see the progress on my vehicle - it was wonderful. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Would never recommend
Repair Quality - 0.5/5.0 -
4 Month process to get my car into the shop and fixed. Car was there for a month before repairs even began, repairs took a month, and took me two months to even get my car in
Customer Service - 0.5/5.0 -
Provided no updates for the first month my car was in the shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
There really isn’t another good choice in the area but if my car had been drivable, I might have done more research. The quality of the repair is excellent but My car was in the parking lot for 6 weeks.