Quality Care Collision & Refinishing

4.9 (1,068reviews)

97%

(603) 352-4472

512 Winchester St, Keene, NH 03431

97%

See Photos

512 Winchester St
Keene, NH 03431

Get Directions Website Email

About Quality Care Collision & Refinishing

See Photos

512 Winchester St
Keene, NH 03431

Get Directions Website Email

Quality Care Collision & Refinishing is a family owned and operated business serving our area since 1982.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:00 pm
Sat	8:30 am - 12:00 pm

* Holiday hours may differ.

Call

Website

Reviews (1,068)

Sort By:
Newest
Rating

1,040 Customers Rated

5 Stars

88.4% Complete

(944)
4 Stars

6.6% Complete

(70)
3 Stars

0.8% Complete

(9)
2 Stars

0.7% Complete

(8)
1 Star

0.1% Complete

(1)
< 1 Star

0.7% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting repairs that look brand new and professional workmanship. Communication stands out as a strength, with staff keeping customers well-informed throughout the repair process. The shop frequently exceeds expectations by completing work ahead of schedule and providing additional services like washing and vacuuming vehicles. Customers appreciate the friendly, professional staff and stress-free experience. While most feedback is overwhelmingly positive, some customers mentioned longer wait times for scheduling and occasional minor oversights in reassembly checks.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent quality work, truly top notch. Could not even tell any accident damage had originally ..." Read more

"The repair is fantastic looks new."

"Quality Care did an amazing job. The door looks like new. They did the job timely, had good communication, ..." Read more

"Beautiful job as usual. Very friendly service and my car looks brand new. Thank you!"

"Couldnt be happier, repaired area looks brand new. Very pleasant to work with."

"It was ready when promised"

"It was ready days before the projected date"

"My car was ready early and they even washed and vacuumed the inside."

"It was ready two days before, so nice!"

"Way faster than I expected."

"They kept me updated along the way"

"The communication between quality collision and myself was very good. I knew at all times what was happening and my car ..." Read more

"Great communication throughout!!"

"Communication was spot on."

"Always kept up-to-date with appointments and progress."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent quality work, truly top notch. Could not even tell any accident damage had originally ..." Read more

"The repair is fantastic looks new."

"Quality Care did an amazing job. The door looks like new. They did the job timely, had good communication, ..." Read more

"Beautiful job as usual. Very friendly service and my car looks brand new. Thank you!"

"Couldnt be happier, repaired area looks brand new. Very pleasant to work with."

"It was ready when promised"

"It was ready days before the projected date"

"My car was ready early and they even washed and vacuumed the inside."

"It was ready two days before, so nice!"

"Way faster than I expected."

"They kept me updated along the way"

"The communication between quality collision and myself was very good. I knew at all times what was happening and my car ..." Read more

"Great communication throughout!!"

"Communication was spot on."

"Always kept up-to-date with appointments and progress."

Laurie (Nissan owner) reviewed 7/30/26

They said a week , took 3 1/2 days not counting weekends . They vacuumed my car , staff was amazing , friendly ,kind . I will recommend them to everyone. My only complaint is it took 3 months to.get my car , but I guess thats everywhere . Thank u for a great experience .

Wonderful , friendly people

Michael (Chevrolet owner) reviewed 7/24/26

Very happy with the work that was done

Rose (Toyota owner) reviewed 7/24/26

A long wait to get the car fixed and a second trip due to headlight malfunction, but very satisfied.

Andre (GMC owner) reviewed 7/20/26

Missed a panel on estimate

Joshua (Ford owner) reviewed 7/17/26

Great work, great service. Thanks again Quality Care team!

Melissa (GMC owner) reviewed 7/16/26

Marni (Chevrolet owner) reviewed 7/9/26

Josette (Dodge owner) reviewed 7/1/26

John (Toyota owner) reviewed 6/29/26

The repair was done very well. My only negative feedback is that there needs to be a double check on putting things back and make sure they work. The windshield wiper hoses were put back incorrectly so that it didn’t work. I fixed it myself, but that should be part of a checklist I would think.

Always kept up-to-date with appointments and progress.

John (Honda owner) reviewed 6/25/26

Rian (Chevrolet owner) reviewed 6/22/26

First and only stop would be Quality Care…

They did the work they quoted in the time frame they said they would and did a great job….VERY HAPPY.

Sophia was great. Professional and responsive, felt like she was advocating for me. Excellent job.

Josiah (Toyota owner) reviewed 6/22/26

Emily (GMC owner) reviewed 6/18/26

I would definitely recommend anyone to Quality Care for any work needed.

Quality Care did an amazing job. The door looks like new. They did the job timely, had good communication, and were overall a pleasure to work with.

Everyone at the shop is friendly and easy to talk to.

Erik (Subaru owner) reviewed 6/8/26

They were quick and did an amazing job

Shannon (Subaru owner) reviewed 6/5/26

Beautiful job as usual. Very friendly service and my car looks brand new. Thank you!

Alexander (GMC owner) reviewed 5/28/26

Jody (Volvo owner) reviewed 5/25/26

Lori (GMC owner) reviewed 5/25/26

Donald (Toyota owner) reviewed 5/25/26

Richard (Toyota owner) reviewed 5/23/26

Based on the visual appearance it looks great.

Very courteous and helpful with all details and questions.

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Quality Care Collision & Refinishing

About Quality Care Collision & Refinishing

Reviews (1,068)

1,040 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0