Key Collision of Keene LLC

4.8 (2,669reviews)

96%

(603) 352-5013

451 Winchester St, Keene, NH 03431

96%

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451 Winchester St
Keene, NH 03431

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About Key Collision of Keene LLC

See Photos

451 Winchester St
Keene, NH 03431

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 10 years.

Key Collision of Keene has been in business since 2016. Our goal is to provide high quality repairs, in a timely fashion. Our staff is committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,669)

Sort By:
Newest
Rating

2,195 Customers Rated

5 Stars

67.8% Complete

(1809)
4 Stars

8.1% Complete

(217)
3 Stars

2.3% Complete

(62)
2 Stars

1.5% Complete

(39)
1 Star

0.8% Complete

(21)
< 1 Star

1.8% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new and paint matching described as impeccable. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism and friendliness were recurring themes, with customers appreciating the welcoming, stress-free experience. A few customers noted areas for improvement directly from their feedback, including occasional delays in communication, extended repair timelines, and minor issues with vehicle condition upon return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"The staff is very friendly and did an excellent job of reviewing with me what was needed and what wasn't with the repairs I was looking for. ..." Read more

"... car. It came out perfectly. Everything down to the painting job and color matching was completely impeccable." Read more

"... 2 times. I've never had stalling issues before. 2 the paint that was used was applied unevenly and looks like white out. 3 I have squeaking in my wheels; I never had that ..." Read more

"Communication is great. They ALWAYS called or texted me with updates. Not once did I feel I was in the dark and needed ..." Read more

"I was so impressed by the frequent emails and phone calls letting me know exactly what was going on with my repairs.....from the very quick ..." Read more

"... for 2 to the mechanic The entire job took 4 days . I was not responded to kindly . Nor was I ever called back or emailed back… even when Allstate asked. 4 Allstate ..." Read more

"... communication throughout the process. I'm always being kept up to date on progress without the need to check in myself." Read more

Service Quality
Communication

Service Quality
Communication

"The staff is very friendly and did an excellent job of reviewing with me what was needed and what wasn't with the repairs I was looking for. ..." Read more

"... car. It came out perfectly. Everything down to the painting job and color matching was completely impeccable." Read more

"... 2 times. I've never had stalling issues before. 2 the paint that was used was applied unevenly and looks like white out. 3 I have squeaking in my wheels; I never had that ..." Read more

"Communication is great. They ALWAYS called or texted me with updates. Not once did I feel I was in the dark and needed ..." Read more

"I was so impressed by the frequent emails and phone calls letting me know exactly what was going on with my repairs.....from the very quick ..." Read more

"... for 2 to the mechanic The entire job took 4 days . I was not responded to kindly . Nor was I ever called back or emailed back… even when Allstate asked. 4 Allstate ..." Read more

"... communication throughout the process. I'm always being kept up to date on progress without the need to check in myself." Read more

Michael (Ford owner) reviewed 8/13/26

Very professional collision repair … easy to work with and great at keeping me informed of timeline and progress!!

Terri (Lexus owner) reviewed 8/13/26

great communication

Gilman (Subaru owner) reviewed 8/11/26

Excellent work. My car looks exactly like it did when I drove it off the showroom floor. I will highly recommend Key Collision of Keene to everyone. Thank you

Wesley (Toyota owner) reviewed 8/10/26

Fast turn around easy to deal with. Made this whole process easy including car rental pick up drop off.

Charles (Volvo owner) reviewed 8/10/26

Nicole (Jeep owner) reviewed 8/9/26

Nicole was a pleasure to work with and kept me informed on exactly what was going on with my jeep! Pleased with the service I received

John-And-Gayla (GMC owner) reviewed 8/9/26

Key Collision made every aspect of repairing my 2024 Canyon AT4 as painless as possible. From check-in, communication during the repair, dealing with the insurance company and even taking care of returning my rental, they were exceptional. The end result? My truck was ready a week early and looks brand new! A fantastic job that actually exceeded my expectations with a perfect paint match.

Key Collision provided excellent communication, help with my insurance and car rental companies, and a repair that made my truck look brand new again!

Everyone I spoke with provided excellent customer service

Robert (Toyota owner) reviewed 8/8/26

From the front desk into the repairs everything was great. Thank you

Pamela (Toyota owner) reviewed 8/8/26

I was kept updated on my vehicle repairs. Great customer service!!!

I would definitely recommend Key Collision of Keene.

Excellent!

I was always kept updated on my vehicle's repairs. The best customer service!!!

Joseph (Ford owner) reviewed 8/7/26

Great people to work with

Cathy (Volvo owner) reviewed 8/6/26

The craftsmanship was wonderful as where the service people.

Laura (Honda owner) reviewed 8/6/26

The process was easy and there was constant communication regarding updates for my vehicle. Was a very stress free experience.

Ernest (Ford owner) reviewed 8/6/26

Nathaniel (Ford owner) reviewed 8/5/26

Stephen (Ford owner) reviewed 8/3/26

We are very thankful

Carrie (Subaru owner) reviewed 8/1/26

From start to finish- great communication! Job was even completed ahead of schedule. Thank you!

John (Ford owner) reviewed 7/30/26

Judith (Subaru owner) reviewed 7/30/26

Key collisions did a great job on repairs and had the vehicle ready on time. They did a great job communicating on progress and ETA.

Sherri (Volkswagen owner) reviewed 7/30/26

I had the best experience with Key Collision!

Douglas (Kia owner) reviewed 7/30/26

The crew was on time, and kept in touch the whole time. Very appreciated.

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Key Collision of Keene LLC

Get an AI powered repair cost prediction

About Key Collision of Keene LLC

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Reviews (2,669)

2,195 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0