J&L Auto Body

3.9 (1,910reviews)
75%
600 Main Street,  Keene,  NH  03431
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Shop AssistantSparkles

In operation 39 years.

At J&L Auto Body, we’ve been setting the standard for first-class auto body and collision repair since 1979. As a family-owned and operated business, we take pride in offering exceptional service with a team of ASE Senior Master certified technicians who bring over 200 years of combined experience to every job. We’re committed to delivering top-quality automotive and body repair at a fair price, treating each customer with the same fairness and respect we would extend to our own family. Whether you drive a diesel, hybrid, classic car, or any other make or model, J&L Auto Body is your complete service and repair facility, equipped to handle all your needs with the latest technology and expertise.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,910)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work took a little longer than I hoped for but the end result was worth it. The extra tough of detailing the inside was unexpected and appreciated.

Customer Service

The service person kept us up to date with information throughout the work being done

Returned Clean

Likely to Recommend

Repair Quality

My car looks really nice and clean, however there was a component that was missed which has been tough for me to get back there to get it looked at.

Customer Service

They have been helpful and communicate frequently

Returned Clean

Likely to Recommend

Lack of customer service. Car was not completed when I picked it up; check engine light went on, psrt of the bumper was not flush

Repair Quality

Customer Service

Did not keep updated on car progress,or lack of it, on multiple occasions, did not send information as requested and did not truthfully answer questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Staff was great to work with overall but my low score comes from lack of communication. When I dropped my truck off I was told it was a two day repair. Am issue came up with a part- those things happen. But no one pro actively reached out to update me and I ended up needing to call for updates. The repair wasn’t done til Thursday. Fortunately I had a loaner car to use.

Returned Clean

Likely to Recommend

Repair Quality

They did a very good job for a reasonable amount of time. Plus, they cleaned the interior of my car, double bonus. Reasonable price, highly recommend it!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks great, turnaround was excellent, and the cleaning was perfect

Customer Service

Very easy and straightforward, employees were very nice and exeedingly helpful

Returned Clean

Likely to Recommend

Repair Quality

Excellent repair. Pleasant to work with

Customer Service

Excellent work

Returned Clean

Likely to Recommend

Repair Quality

Staff are consistently pleasant and accommodating. Regular progress reports were considerate and helped me plan. Good job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Everything is a 10 except for timing.

Repair Quality

The work looks and feels great.

Customer Service

The office help were polite, friendly and informative. They also kept their promise of keeping me updated.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The work was excellent but the delay and poor communication were bad.

Repair Quality

Customer Service

I was promised that if I brought my car in on Sept 30 at 7 am that it would be worked on immediately. There was no one there at 7 am! Not sure when work really started but at one point a part that had been ordered when the estimate was made was discovered that it had arrived damaged —- I think it should ha e been checked when it came in. I called many times to check on the status and the customer service person was not informed about my concern. The only reason that I did not rate this a 1 was because I finally got help from the customer service person and the manager . They arranged for me to have a loaner car on Oct 18th for my scheduled airport trip. And delivered the car to my home so that I would have it for the following weekend.

Likely to Recommend

Repair Quality

Customer Service

Outstanding!!!

Returned Clean

Likely to Recommend

Repair Quality

No issues, vehicle looks great and was nicely detailed.

Customer Service

Returned Clean

My Experience