Jm Lexus Certified Collision Center
In operation 37 years.
JM Collision was one of the first Lexus Certified Collision Center in South Florida. We have assembled a team of the most highly trained professionals from our technicians' to our office staff. Our friendly Collision Center Consultants will guide you through the repair process while our technicians restore your vehicle to its pre-accident condition. We repair all makes and models while working with all major insurance companies. Our relationships are strong with both our guests and insurance companies because of our companies culture, drive for perfection and desire to deliver excellence. The safety of our guests is our number one priority and we will ensure that your vehicle will be as safe to drive after it is repaired as it was before. We also offer a number of services that will help maintain your vehicle's condition such as but not limited to: Paintless dent repair, cosmetic leather repair, cosmetic wheel restoration, vehicle wraps, painted pinstripe and window tint, etc.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- French
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
It took very long to get my car repaired w minimal updates as to the delays, I had to pay 1000 out of pocket for the rent a car due to it taking so long on repair , I got my car back and the service light is on. I was not verbally told what was done to my car and the computer print out is confusing for me to figure out exactly what was done .
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There were a few glitches between me and my JM rep with phone tag. It did take longer then a month but with the Covid that is understandable. The receptonist I found ill-tempered, not friendly and usually made me wait, I felt, un-neccesarily, to answer a simple question.
My Experience - 0.0/5.0 -
The shifter in the car still doesn’t work and it was one of the items to be fixed.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Forgot to fix the gear shift
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
Despite my lateness issue, yes people were very capable and friendly
Repair Quality - 4.5/5.0 -
Work was excellent but took too long
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I wish they could have been faster and communicated better. but in general Paul was excellent. And the repair was excellent.
My Experience - 5.0/5.0 -
Very professional kind and timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Paul the Manager and Terik were very good and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and professionalism from Clayton , Paul and Gwen.
Customer Service - 4.5/5.0 -
Due to fact that desxin or dixion is horrible with following up with customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Totally 💯 satisfied. The young man (forgot his name) who took my car and gave me the rental at the front desk was super knowledgeable. Professional in his explanation. His mannerisms make this transaction one great experience. THANKING LEXUS FOR HAVE SUCH GREAT TEAM. Including Abby Lippincott. Thanking you all. 🙏💖🙏
My Experience - 5.0/5.0 -
Very satisfied with workmanship and cleanliness of my returned car.
My Experience - 5.0/5.0 -
The Lexus employees are fantastic! All very knowledgeable and extremely helpful! This is my 4th Lexus. That speaks for itself.