Jm Lexus Certified Collision Center
In operation 37 years.
JM Collision was one of the first Lexus Certified Collision Center in South Florida. We have assembled a team of the most highly trained professionals from our technicians' to our office staff. Our friendly Collision Center Consultants will guide you through the repair process while our technicians restore your vehicle to its pre-accident condition. We repair all makes and models while working with all major insurance companies. Our relationships are strong with both our guests and insurance companies because of our companies culture, drive for perfection and desire to deliver excellence. The safety of our guests is our number one priority and we will ensure that your vehicle will be as safe to drive after it is repaired as it was before. We also offer a number of services that will help maintain your vehicle's condition such as but not limited to: Paintless dent repair, cosmetic leather repair, cosmetic wheel restoration, vehicle wraps, painted pinstripe and window tint, etc.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- French
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very efficient! Completed earlier than expected! Abby, Eddie and the entire team were very thorough and professional! Very Satisfied! Thank you JM Lexus.
My Experience - 0.0/5.0 -
It took more than a week for my SUV to be repaired and I had to make certain I get to have an update from the CSR Abby and she didn't really discuss with me the options I had to facilitate things so I can get my SUV earlier . There is a lack of organization on the front desk of the body repair office , one employee named Allison was not good with communicating with her co employees and if I did not ask when I can get my rental car I would have waited more minutes more than the 30 minutes I already waited for the rental car key . The employees need to have happy faces dealing with customers as well although that day they were busy but it is no excuse , there's much to be desired .
My Experience - 5.0/5.0 -
Abby and Luz made my entire experience so easy. As a worker in hospitality for many years, I can tell when a team is functional and this duo is a perfect example. Luz was so accommodating and kind during our initial interaction. I could tell the collision service center was overwhelming at times due to customers just walking in, but Luz was always polite and very thorough with all agreements before signing. Abby’s updates and transparency throughout the whole process was so appreciated. My insurance took their sweet time to approve supplements and it was very frustrating but Abby was really adamant and persistent with them to get things done. These two are one of a kind.
My Experience - 5.0/5.0 -
Getting to the service area on May 17, which was a Monday morning was a bit chaotic,, one of the ladies checking in customers was a bit too stressed, but my service advisor, Dithson was wonderful throughout the whole process and communicated very well, keeping me updated on the back orders etc. i am overall satisfied, the car is looking great again, everything was well done. Thank you.
My Experience - 5.0/5.0 -
Abby our service leader did an outstanding job for us in every way. Keep her and Give her a raise and promotion please Mrs. Moran. The car looks better than new now. The team came through in the clincher and got us out and back on the road as they said they would try. Thanks much, Bob Wilbor
Likely to Recommend - 5.0/5.0 -
The process took a little longer than I expected before I met Abby and then I understood. However I would caution my people to expect excellent workmanship and a longer wait than other shops due to 4 hour scientific rule.
Repair Quality - 5.0/5.0 -
repair quality was perfect. Service slow. 4hour touch rule ridiculous, but as a 50 year senior executive representing a couple of the biggest restaurant chains , I can say Abby in customer service does a superb job, deserves a promotion as she has a gift lacking some of you other management people. Mrs. Moran your husband was a family friend and great leader. Abby is a keeper from my dealings with her as my service writer. She has a natural ability to lead. She's young, and at 24 yrs. I was the GM of the busiest Benihana and the only non oriental in the chain.
Customer Service - 5.0/5.0 -
Abby is great...others vary,
My Experience - 5.0/5.0 -
Very professional and on top of everything. Very impressed with Jeanice and Paul. They handled my car and all the updates. I felt very comforts he having my car there.
Likely to Recommend - 5.0/5.0 -
I have already recommended JM Lexus to people
Repair Quality - 5.0/5.0 -
Great staff - very professional and helpful
Customer Service - 5.0/5.0 -
Customer service and updates on the service were excellent. I dealt with Jenise and Paul and was very impressed
My Experience - 5.0/5.0 -
Outstanding service and quality of work. Its my second car they have done in a month, and both came out better than new. Attention to detail was great, they listened to all my crazy custom requests, and fit/finish was spot on. And the regular updates on progress were excellent.
My Experience - 5.0/5.0 -
Jeanice was very prompt with her follow up and courteous. Thank you so much Jeanice for all the help
My Experience - 5.0/5.0 -
It was awesome. they kept me informed at all times as to what was going on with my vehicle. Will definitely do business with JM Lexus again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your messaging system needs work. You told me repairs would take 3 days instead of 1 and then it would take 10 days. Then you told me the car had been picked up before I got there. These new systems are always a challenge and I appreciate your effort to improve communication. Abby did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service and our assigned rep was excellent
Customer Service - 5.0/5.0 -
I was very satisfied with the repair as well as the service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All was well done I never doubted satisfaction. I have no complains
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt service with great customer service satisfaction
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always tell friends and family about JM Lexus!
Repair Quality - 5.0/5.0 -
Love doing business with you guys!
Customer Service - 5.0/5.0 -
Great communication!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Paul makes it happen, and has been doing superlative work for quite some time. This is the second time i used the body shop and Paul is excellent.