Jones Body Shop & Towing

4.9 (306reviews)

98%

(334) 756-2222

1400 US Hwy 29, Valley, AL 36854

98%

1400 US Hwy 29
Valley, AL 36854

Get Directions Email

About Jones Body Shop & Towing

1400 US Hwy 29
Valley, AL 36854

Get Directions Email

In operation 11 years.

Services

Free Estimates
Lifetime Warranty
Full Service Mechanical
Towing

Payment Types

Cash

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Reviews (306)

Sort By:
Newest
Rating

222 Customers Rated

5 Stars

69.3% Complete

(212)
4 Stars

2.6% Complete

(8)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, with many noting that their vehicles looked better than before or even like new. The staff received widespread recognition for being friendly, professional, and courteous. Communication was frequently highlighted as a strong point, with customers appreciating regular updates via text and calls throughout the repair process. Timeliness was another standout, as many repairs were completed on or ahead of schedule. A few customers noted areas for improvement, including feeling more welcomed during vehicle pickup and ensuring all components are properly secured post-repair, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... experience. Never. I commend them to any needing body work. Their attention to detail speaks so loudly about their craftsmanship. Thank you Jones Body Repair & Towing." Read more

"... professional, communicated well throughout the process, and did an excellent job on my car. The repairs were done in a timely manner and my car looksruns great again. ..." Read more

"I really love the great job you did. It matches perfectly. And I also loved the pleasant greeting I got while ..." Read more

"Awesome job! Car looks great after bodywork to trunk and bumper after a rear in collision. Very flexible in scheduling ..." Read more

"Much faster than expected."

"... at Jones Body Shop was pleasant and helpful. The repairs were done in an efficient and timely manner. I am well pleased." Read more

"Good job good people. Completed in a timely manner. Picked truck the i was scheduled."

"Notified it was ready on the day promised"

"Great work performed and quick turn around time"

"... and punctual, theres not much more you can ask for. They stayed in touch about estimates, progress, and completion. Hopefully I wont need them in the future, but if ..." Read more

"Regular text updates as work prodeeded"

"Great job the car looks new. Friendly service and an awesome job keeping us updated about the progress"

"Excellent work and communication, efficient, insurance coordination savvy."

"They got the job done and they kept me updated and my car was ready on the date they said it would be be"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... experience. Never. I commend them to any needing body work. Their attention to detail speaks so loudly about their craftsmanship. Thank you Jones Body Repair & Towing." Read more

"... professional, communicated well throughout the process, and did an excellent job on my car. The repairs were done in a timely manner and my car looksruns great again. ..." Read more

"I really love the great job you did. It matches perfectly. And I also loved the pleasant greeting I got while ..." Read more

"Awesome job! Car looks great after bodywork to trunk and bumper after a rear in collision. Very flexible in scheduling ..." Read more

"Much faster than expected."

"... at Jones Body Shop was pleasant and helpful. The repairs were done in an efficient and timely manner. I am well pleased." Read more

"Good job good people. Completed in a timely manner. Picked truck the i was scheduled."

"Notified it was ready on the day promised"

"Great work performed and quick turn around time"

"... and punctual, theres not much more you can ask for. They stayed in touch about estimates, progress, and completion. Hopefully I wont need them in the future, but if ..." Read more

"Regular text updates as work prodeeded"

"Great job the car looks new. Friendly service and an awesome job keeping us updated about the progress"

"Excellent work and communication, efficient, insurance coordination savvy."

"They got the job done and they kept me updated and my car was ready on the date they said it would be be"

Katina (Chevrolet owner) reviewed 9/24/26

Linda (Nissan owner) reviewed 9/14/26

John (Cadillac owner) reviewed 9/9/26

Jacqueline (Kia owner) reviewed 9/3/26

Benny (Ford owner) reviewed 8/24/26

SUPER #1 TJ JONES AND STAFF ARE #1. OFFICE Mrs. Debra the sweetest and friendliest #1 Also. God Bless this wonderful group of people! I will recommend Jones Body Shop to everyone.

Ask TJ Jones for Business Cards. I worked at Dealership for 15 yrs.

#1 Body Shop and Professional Staff and Owner TJ Jones. Excellent Job. God Bless and thanks again! BP White

Excellent!

Brenda (Chevrolet owner) reviewed 8/17/26

All Staff at Jones Body Shop was pleasant and helpful. The repairs were done in an efficient and timely manner. I am well pleased.

Excellent quality of work

Very friendly and efficient staff

Heidi (Nissan owner) reviewed 8/12/26

Larry (Subaru owner) reviewed 8/8/26

Fast and well done.

Stiles (Ford owner) reviewed 7/30/26

Good people, easy to deal with, good work. My truck looks good.

Good job good people. Completed in a timely manner. Picked truck the i was scheduled.

Easy to work with

Jessica (Nissan owner) reviewed 7/29/26

Quintasia (Honda owner) reviewed 7/23/26

I was very satisfied with the repairs and the customer service was great and it was very quick!

Jonathan (Lexus owner) reviewed 7/15/26

Thank you. Looks great

Adam (Dodge owner) reviewed 7/13/26

Betty (Cadillac owner) reviewed 7/7/26

Brenda (Ford owner) reviewed 7/2/26

Great job well done Thanks A Million

Melody (Kia owner) reviewed 6/29/26

Good Work and wonderful customer service!

Pamela (Jeep owner) reviewed 6/25/26

I live 4 hours away but Mr. Jones & his Extraordinary Staff have communicated with me since my first call on 6/14(2am) until today 6/22. If you want the BEST then your FIRST Call should be Jones Body Shop & Towing!! I definitely Appreciate y'all!!!

I've already posted on all of my Social Media Accounts about Jones Body Shop in Valley,Al!

Mr. Jones Staff is Top Notch!!

Richard (Toyota owner) reviewed 6/16/26

Brenda (Toyota owner) reviewed 6/8/26

Thank you 😊

Thanks

Deborah (Nissan owner) reviewed 6/1/26

Were recommend to anybody they do a excellent job

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Jones Body Shop & Towing

About Jones Body Shop & Towing

Reviews (306)

222 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean