Jones Body Shop & Towing

4.9 (298reviews)
98%
1400 US Hwy 29,  Valley,  AL  36854

In operation 11 years.

Services
  • Free Estimates
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (298)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many noting their vehicles look better than new after repairs. The shop excels in communication, providing regular updates via text and phone calls throughout the repair process. Timeliness is a standout strength, with numerous customers reporting faster-than-expected completion times and reliable delivery on promised dates. Customers frequently highlight the professional, friendly, and courteous staff who treat clients like family. The cleanliness of returned vehicles and attention to detail in repairs earn high praise, with many customers expressing strong loyalty and recommending the shop to family and friends.
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"The work on my 2015 Tundra was Top Drawer work. It was damaged in a hit & run, parts ordered & received ..." Read more
"Work was done very professionally and turned out great, better than new"
"... professional, communicated well throughout the process, and did an excellent job on my car. The repairs were done in a timely manner and my car looksruns great again. ..." Read more
"Great job the car looks new. Friendly service and an awesome job keeping us updated about the progress"
"My car look like a brand new car on the outside I really thank them very much and they are very friendly ..." Read more
"Much faster than expected."
"It was ready before time"
"Finished in a timely manner during a holiday week. Creed looks great"
"Great work performed and quick turn around time"
"It was ready as promised."
"Regular text updates as work prodeeded"
"Great communication during the whole process"
"... and punctual, theres not much more you can ask for. They stayed in touch about estimates, progress, and completion. Hopefully I wont need them in the ..." Read more
"Great job the car looks new. Friendly service and an awesome job keeping us updated about the progress"
"Good communication."

My Experience

Good people, easy to deal with, good work. My truck looks good.

Likely to Recommend

Repair Quality

Good job good people. Completed in a timely manner. Picked truck the i was scheduled.

Customer Service

Easy to work with

Returned Clean

My Experience

My Experience

I was very satisfied with the repairs and the customer service was great and it was very quick!

My Experience

Thank you. Looks great

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job well done Thanks A Million

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good Work and wonderful customer service!

Customer Service

Returned Clean

My Experience

I live 4 hours away but Mr. Jones & his Extraordinary Staff have communicated with me since my first call on 6/14(2am) until today 6/22. If you want the BEST then your FIRST Call should be Jones Body Shop & Towing!! I definitely Appreciate y'all!!!

Likely to Recommend

I've already posted on all of my Social Media Accounts about Jones Body Shop in Valley,Al!

Repair Quality

Customer Service

Mr. Jones Staff is Top Notch!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you 😊

Likely to Recommend

Thanks

Repair Quality

Customer Service

Thanks

Returned Clean

My Experience

Were recommend to anybody they do a excellent job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a fantastic job on my vehicle. I highly recommend them for any future business. Very professional, quick service, and reliable . Job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

(Phone service was great) In Office: I didnt feel welcomed at all. I picked my car up and no one explained to me anything nor walk me to my car to show me the repairs . My keys were just in the car and not handed to me. I only paid and left. No greeting, no smile, no nothing and my door handle fell off a few days after I got my car back due to lack of care. I had to take it back to have them put it back on. don’t know if I’d like to use their services again.

Returned Clean

My Experience

I had an amazing experience with this repair shop! They were professional, communicated well throughout the process, and did an excellent job on my car. The repairs were done in a timely manner and my car looks/runs great again. You can tell they truly care about their customers and the quality of their work. I highly recommend them to anyone needing repairs. Thank you all again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work and communication, efficient, insurance coordination savvy.

Customer Service

Returned Clean

Likely to Recommend

Recommend anyone

Repair Quality

Great experience ill recommend anyone to them...hard workers and very friendly!!!

Customer Service

Im a locked in customer

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean