Jones Body Shop & Towing

4.9 (299reviews)

98%

(334) 756-2222

1400 US Hwy 29, Valley, AL 36854

98%

1400 US Hwy 29
Valley, AL 36854

Get Directions Email

About Jones Body Shop & Towing

1400 US Hwy 29
Valley, AL 36854

Get Directions Email

In operation 11 years.

Services

Free Estimates
Lifetime Warranty
Full Service Mechanical
Towing

Payment Types

Cash

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Reviews (299)

Sort By:
Newest
Rating

217 Customers Rated

5 Stars

69.2% Complete

(207)
4 Stars

2.7% Complete

(8)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is frequently commended for being professional, courteous, and friendly throughout the repair process. Communication stands out as a key strength, with customers appreciating regular updates via calls and texts. Timeliness is another highlight, as many repairs were completed on or ahead of schedule. A few customers noted areas for improvement, including feeling more welcomed at pickup and ensuring all components are properly secured before vehicle return, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... experience. Never. I commend them to any needing body work. Their attention to detail speaks so loudly about their craftsmanship. Thank you Jones Body Repair & Towing." Read more

"Work was done very professionally and turned out great, better than new"

"I really love the great job you did. It matches perfectly. And I also loved the pleasant greeting I got while ..." Read more

"Awesome job! Car looks great after bodywork to trunk and bumper after a rear in collision. Very flexible in scheduling ..." Read more

"... professional, communicated well throughout the process, and did an excellent job on my car. The repairs were done in a timely manner and my car looksruns great again. You can tell they ..." Read more

"Much faster than expected."

"It was ready before time"

"... was Top Drawer work. It was damaged in a hit & run, parts ordered & received in 5 days. The repair itself was completed in 4 days. I have never enjoyed such a remarkable experience. ..." Read more

"Finished in a timely manner during a holiday week. Creed looks great"

"... the repairs and the customer service was great and it was very quick!" Read more

"... and punctual, theres not much more you can ask for. They stayed in touch about estimates, progress, and completion. Hopefully I wont need them in the future, but if ..." Read more

"Communication was excellent"

"Regular text updates as work prodeeded"

"Great communication during the whole process"

"Good communication."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... experience. Never. I commend them to any needing body work. Their attention to detail speaks so loudly about their craftsmanship. Thank you Jones Body Repair & Towing." Read more

"Work was done very professionally and turned out great, better than new"

"I really love the great job you did. It matches perfectly. And I also loved the pleasant greeting I got while ..." Read more

"Awesome job! Car looks great after bodywork to trunk and bumper after a rear in collision. Very flexible in scheduling ..." Read more

"Much faster than expected."

"It was ready before time"

"Finished in a timely manner during a holiday week. Creed looks great"

"... the repairs and the customer service was great and it was very quick!" Read more

"... and punctual, theres not much more you can ask for. They stayed in touch about estimates, progress, and completion. Hopefully I wont need them in the future, but if ..." Read more

"Communication was excellent"

"Regular text updates as work prodeeded"

"Great communication during the whole process"

"Good communication."

Larry (Subaru owner) reviewed 8/8/26

Fast and well done.

Stiles (Ford owner) reviewed 7/30/26

Good people, easy to deal with, good work. My truck looks good.

Good job good people. Completed in a timely manner. Picked truck the i was scheduled.

Easy to work with

Jessica (Nissan owner) reviewed 7/29/26

Quintasia (Honda owner) reviewed 7/23/26

I was very satisfied with the repairs and the customer service was great and it was very quick!

Jonathan (Lexus owner) reviewed 7/15/26

Thank you. Looks great

Adam (Dodge owner) reviewed 7/13/26

Betty (Cadillac owner) reviewed 7/7/26

Brenda (Ford owner) reviewed 7/2/26

Great job well done Thanks A Million

Melody (Kia owner) reviewed 6/29/26

Good Work and wonderful customer service!

Pamela (Jeep owner) reviewed 6/25/26

I live 4 hours away but Mr. Jones & his Extraordinary Staff have communicated with me since my first call on 6/14(2am) until today 6/22. If you want the BEST then your FIRST Call should be Jones Body Shop & Towing!! I definitely Appreciate y'all!!!

I've already posted on all of my Social Media Accounts about Jones Body Shop in Valley,Al!

Mr. Jones Staff is Top Notch!!

Richard (Toyota owner) reviewed 6/16/26

Brenda (Toyota owner) reviewed 6/8/26

Thank you 😊

Thanks

Deborah (Nissan owner) reviewed 6/1/26

Were recommend to anybody they do a excellent job

Willie (Dodge owner) reviewed 5/28/26

They did a fantastic job on my vehicle. I highly recommend them for any future business. Very professional, quick service, and reliable . Job well done.

Morris (Kia owner) reviewed 5/28/26

(Phone service was great) In Office: I didnt feel welcomed at all. I picked my car up and no one explained to me anything nor walk me to my car to show me the repairs . My keys were just in the car and not handed to me. I only paid and left. No greeting, no smile, no nothing and my door handle fell off a few days after I got my car back due to lack of care. I had to take it back to have them put it back on. don’t know if I’d like to use their services again.

Beronica (Nissan owner) reviewed 5/22/26

I had an amazing experience with this repair shop! They were professional, communicated well throughout the process, and did an excellent job on my car. The repairs were done in a timely manner and my car looks/runs great again. You can tell they truly care about their customers and the quality of their work. I highly recommend them to anyone needing repairs. Thank you all again!

Mallory (Dodge owner) reviewed 5/11/26

Lorraine (Hyundai owner) reviewed 5/4/26

Brian (Jeep owner) reviewed 5/4/26

Excellent work and communication, efficient, insurance coordination savvy.

Contavious (Dodge owner) reviewed 4/23/26

Recommend anyone

Great experience ill recommend anyone to them...hard workers and very friendly!!!

Im a locked in customer

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view more shops in: Valley | 36854

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Jones Body Shop & Towing

About Jones Body Shop & Towing

Reviews (299)

217 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean