Modern Collision

4.9 (1,322reviews)
99%
3940 US Highway 80w,  Phenix City,  AL  36870
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Shop AssistantSparkles

In operation 27 years, 5 years at this location.

Modern Collision is a family-owned auto repair business operating out of Phenix City servicing the surrounding area. Our experienced technicians use state-of-the-art equipment to diagnose and repair any damage to your vehicle, whether it's a small dent or major collision. We are committed to providing you with the highest quality repairs and we take pride in offering reliable service that you can count on. Our team strives to make the process as smooth and hassle-free as possible. We believe in treating our customers like family. We'll keep you informed throughout the repair process and work directly with your insurance company. Our goal is to get you back on the road safely and with a smile on your face!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,322)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team is widely recognized for outstanding professionalism, friendliness, and a welcoming atmosphere. Communication stands out as a major strength, with customers appreciating proactive text updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor follow-up visits for adjustments, and one noted a preference for clearer communication on certain service steps, reflecting opportunities for continued refinement as shared directly by customers.
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"... complete confidence that my car was in good hands. The quality of the repair work exceeded my expectations. My vehicle looks absolutely flawless—like it just ..." Read more
"The work was professionally done. My truck looks as though I brought it home from the dealership for ..." Read more
"You guys went above and beyond my expectations. Im extremely pleased and grateful for your service ..." Read more
"... truck. Always updating me every step of the way. I am so impressed with the professionalism and care they showed through the entire process. I would highly ..." Read more
"Best team of people ever! They go above and beyond and do quality work."
"Completed 15 days early from estimated dated of completion."
"... pride they take in their work truly set them apart. They also completed the repairs on such a fast timeline, which I greatly appreciated. Its rare to find a ..." Read more
"Not only was the service completed ahead of schedule but I throughly enjoyed the amount of updates I got. Not too little, ..." Read more
"Great work! Also my truck was finished early."
"My car was ready 10 days before the expected date."
"... The team kept me informed every step of the way, providing proactive updates that gave me complete peace of mind throughout the process. After the work was ..." Read more
"... beginning, everyone was incredibly accommodating and intentional about keeping me updated. Your attention to detail truly impressed me. The fact that you took ..." Read more
"The customer service was outstanding. I especially liked the text messages letting me know the status of my vehicle. My vehicle looks like new ..." Read more
"Had a great experience with modern collisions. They kept me up on details on my repairs. And they finished earlier than I expected. And my ..." Read more
"Simply a great experience from all the communication, to getting an estimate, dropping the vehicle off, ..." Read more

My Experience

I would like to express my sincere gratitude for their kindness and customer service. Thank you, Mark.

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My Experience

Came to modern based on all the good reviews, I was not disappointed. They put a beautiful professional paint job on my trunk. Mark, was extremely accommodating, helped me with whatever I needed. If you have a car that you CARE about, these are the people you want to take care of it. They also had my car done about 3 days sooner than they said and the bill ended up being less than the estimate.

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Returned Clean

My Experience

The team was very helpful and made sure to explain everything clearly. Very friendly and would bring any of my cars there.

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My Experience

Everything was wonderful. Customer Service is above and beyond. It’s very clear you care about your customers. My car came back to me looking really clean and shiny. Thank you

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Returned Clean

My Experience

I had a great experience! Mark was very helpful with walking me through the process. The company communicated the process on my car from start to finish via text. Final results were so satisfying!

My Experience

I was extremely satisfied with the results, and I was very impressed with the customer service.

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Wonderful place. Wonderful people! Great work 10/10 would def recommend to anyone who needs car assistance!!!

Customer Service

Great employees!!

Returned Clean

My Experience

My Experience

Modern Collision is top-notch. Family friendly atmosphere!

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My Experience

Very satisfied with the service.