Jones Collision Center Inc.

5.0 (217reviews)
100%
3398 Pelham Parkway,  Pelham,  AL  35124

In operation 5 years.

Jones Collision Center is a family owned auto repair business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (217)

Likely to Recommend

Would absolutely recommend !!

Repair Quality

Great customer service , quality repairs done in an excellent time frame ! Everyone we spoke with was nice and very knowledgeable!

Customer Service

Very nice staff , who answered all questions and communicated well

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Will recommend you to fruends.

Repair Quality

Excellent communications with excellent service.

Customer Service

Got my car in and out with no delays.

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Likely to Recommend

Repair Quality

The best collision center in the business. The team is organized and strive to give the most amazing customer service. Mandie is a gem. She’s very supportive and understanding. Mandie Jones is blessed to have her in their organization.

Customer Service

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Likely to Recommend

They are a smaller shop with a personal touch and good attention to detail.

Repair Quality

Great people and great service.

Customer Service

Friendly and knowledgeable staff.

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Repair Quality

Customer Service

My Experience

The work on my car was done in a timely manner and it looks great!

Likely to Recommend

Repair Quality

Great repair on my SUV.

Customer Service

Customer service was very kind and great to work with!

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Repair Quality

Customer Service

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Repair Quality

This is the second time I have had repairs done to my vehicle @ Jone Collision and both times the experience was pleasant and the repairs were as expected and the repairs were made exactly the way they were supposed to. The second time I went in for some repairs, they went over and beyond to save me as much on the costs as they could being I was paying out of pocket.

Customer Service

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Likely to Recommend

Very satisfied

Repair Quality

Appreciate your work and service. Will definitely recommend you to others. Thanks

Customer Service

Quality of work was good Service was good Very happy

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Repair Quality

Customer Service

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Repair Quality

My car looks great

Customer Service

My Experience

Jones did a great job on my car repair! Very courteous and knowledgeable. My car looks brand new!

Likely to Recommend

I always recommend Jones Collision as they do a great job!

Repair Quality

My car looks brand new after Jones repaired it.

Customer Service

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Likely to Recommend

Repair Quality

Very satisfied! SUV looked great! The lady (Mandy) that worked in the Office was fantastic! She never acted like my questions were crazy! Always ready to help me! The work y’all did was extremely good! I have used y’all before and will use you again if needed!

Customer Service

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Likely to Recommend

Yes!

Repair Quality

The entire experience was outstanding. Will recommend Jones Collision to friends when they need work. Thank you!

Customer Service

Everyone was friendly and very helpful. Gave complete estimate on work needed, recommend rental agencies with discounts, picked me up to get rental, cleaned my car!

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Great pro job

Repair Quality

Great job

Customer Service

Good communication

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Repair Quality

Customer Service

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My Experience

Jones Collision in Pelham did a fantastic job on repair on my 2010 Toyota Avalon. They were also very courteous and explained clearly any question I might have. Thanks to all of you for the great service and beautiful finished product.

Likely to Recommend

Repair Quality

They did an excellent job. Finished in timely manner and were very courteous. I highly recommend them.

Customer Service

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