Jones Collision Center Inc.

5.0 (217reviews)
100%
3398 Pelham Parkway,  Pelham,  AL  35124

In operation 5 years.

Jones Collision Center is a family owned auto repair business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (217)

Likely to Recommend

Repair Quality

Great people!

Customer Service

Great people!

Returned Clean

My Experience

Considering that we caused, the vehicle is operating perfectly other than the roof light flickers here and there. I just drove it to Key West and back, no problems whatsoever. I appreciate the job you guys did.

My Experience

It was a very easy process I’m glad that I keep my trust in them.

My Experience

Likely to Recommend

Repair Quality

Excellent job on our Highlander. The repairs made it look new. Thanks Jones Collision for a great job done.

Customer Service

Returned Clean

My Experience

Kept me updated. Very courteous

Likely to Recommend

Repair Quality

Mandy offered outstanding communication and handled two separate insurance companies

Customer Service

See prior comment about Mandy.

Returned Clean

My Experience

Jones Collision was awesome. Staff communicated with me through the entire process. Kathy in the front office was so very kind and helpful. We will be sending our friends and family to Jones in the future. Thank you for making this process so easy.

Likely to Recommend

Repair Quality

Jones made this process so easy. Friendly staff and excellent customer service

Customer Service

Returned Clean

My Experience

Thanks so much for your kindness and being thoroughly with the pair. You communicated every step along the way. For that I'm glad to know that there’s a place that cares about the vehicle and not how much money that they can swindle out of customers. Thanks Jones auto repair.

My Experience

Great color matching. Beautiful work. Excellent communication. Fantastic customer service. Thank you Jones Collision. Job well done.

Likely to Recommend

My wife suggested I get my car painted.

Repair Quality

The repair work looks great - paint matching is spot on (dark metallic blue). I was surprised at how well they did with the color matching

Customer Service

Very friendly front of house service. Excellent communication.

Returned Clean

Likely to Recommend

Repair Quality

Fast repair and they stand behind their work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone took care of very well and also checked in with me even after my car was out the shop to make sure everything was good. I would definitely recommend to anyone to getting they car fixed here!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We have used Jones Collision two times. Absolutely love the work you do. We have recommended several people. Very professional. Will continue to use you.

Likely to Recommend

Already recommended to several people.

Repair Quality

Have used Jones several times. Very professional and down to earth.

Customer Service

Great work

Returned Clean

Likely to Recommend

Repair Quality

Paint repair was great

Customer Service

Very helpful

Returned Clean

My Experience

They vacuumed my car and put freshener in it! Everyone there is very kind and straight forward.

Likely to Recommend

Repair Quality

I was referred to them and they were really nice and did an excellent job on my vehicle!!! I will refer people to them …

Customer Service

Returned Clean