Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I definitely would
Repair Quality - 5.0/5.0 -
Awesome group of employees
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Keep up your great customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
The staff were so polite and explained everything to me. Love that my car was washed and extremely clean when i picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job by the people at this location, phenomenal customer service, and repairs completed when promised would refer all my friends and family to this facility
Likely to Recommend - 5.0/5.0 -
Am going to recommend my entire friend base.... I also do classic car consulting and these guys are more than capable of handling special needs as well.... Thank you again
Repair Quality - 5.0/5.0 -
Juan and Jonathan were Fantastic.... Great Communication...handled all the Insurance Protocol Perfectly.....Excellent Quality Workmanship....Paint Match on my new Chevy Colorado and Job was Done Quick and On Time.....Thank You... Michael Clinger
Customer Service - 5.0/5.0 -
Perfect....Both Jusn and Jonathan were attentive and easy to work with.....
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think they do a great job at Kaizen of Anaheim
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very happy with there service and satisfied they were no knowledgeable and nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service! Car looks perfect and came in way under time!!
Customer Service - 5.0/5.0 -
They where great with communication no issues at all.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I especially appreciate the service from this auto body shop. From the reception to resolving the issues, everyone provided extremely friendly and professional service. Even though there was a language barrier, they were still very patient and gave me outstanding support. After the repair was completed, when I pointed out some issues I noticed, the shop responded quickly and made adjustments right away. Throughout the whole process, I felt very well taken care of. Thank you for all your hard work and dedication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was great! Need to fix the computer updates provided through text. It was days behind. The information is worthless if it is after the fact.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Jonathan and Juan provide excellent customer service. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keep up the good work.