Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Juan and Jonathan were extremely helpful throughout the whole process.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jonathan Vejar and Juan were great. Both went above-and-beyond to make sure all my issues and concerns were properly addressed. I recommend this body shop 100%.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer servive, kind environment, and I felt comfortable to ask questions whenever I was not sure on what to do!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful and did a great job!!
Customer Service - 5.0/5.0 -
Everyone was helpful and did a great job!!
Returned Clean
My Experience - 5.0/5.0 -
I say yes for now but it’s only been one day so let’s see how things go in the next week. Otherwise, these guys were wonderful.❤️🥰🤙🏼
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous and clear about the process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had a very great experience at Kaizen. The minute I got the phone call, and spoke to Jonathan. I knew it was going to be a great place to take my vehicle. Jonathan was professional from the very start of our conversation . He was kind over the phone. and friendly, really easy to talk to. Let me know step-by-step what I had to do before bringing my vehicle in the shop. The next day, when I took in my vehicle in the morning. The shop manager helped me with a smile. He was also friendly, professional and kind. He helped me with all the paperwork. It was so easy and fast. I was out of there within 10 minutes that day.. Jonathan kept me updated often of my vehicle. From beginning, to end through a phone call or a text. Overall, everyone at Kaizen was awesome. If anyone is looking for a professional,, friendly, easy to deal with collision center. This is the place, I love it here. Thank you so much guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
had a great experience at Kaizen collision center. Jonathan and the shop manager were both very friendly, professional, and helpful throughout the process. They made everything smooth and stress-free, and I really appreciated their communication and customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous, professional,
Customer Service - 5.0/5.0 -
Professional, courteous
Returned Clean
My Experience - 5.0/5.0 -
Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very kind service with a smile and excellent work from Juan and the kind driver Antonio who drove me home when I dropped off the car, and picked me up when the work was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are so very happy with the service we received at Kaizen! The staff was awesome and communicated with us so well!
Customer Service - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
Always satisfied with taking my car to Kaizen. They do a great job on my car and great customer service! I highly recommend Kaizen.
My Experience - 5.0/5.0 -
Juan and all the staff at Kaizen auto did an amazing job repairing my vehicle. From. The time I dropped off my vehicle, I was kept updated each day. The vehicle looks great, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Juan did a great job. He took the time to explain the process and gave realistic time frames
Customer Service - 5.0/5.0 -
Again, Juan was phenomenal. Great customer service!
My Experience - 5.0/5.0 -
Excellent communication Truck looks brand new
Likely to Recommend - 5.0/5.0 -
Excellent staff
Repair Quality - 5.0/5.0 -
Great communication with the staff Excellent job on my truck Looks new
Customer Service - 5.0/5.0 -
Very satisfied! Communication was great Truck looked like brand new. Excellent work