Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service!!!! Car was done ahead of schedule. Great staff!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast! Excellent communication. Very friendly.
Customer Service - 5.0/5.0 -
Very helpful and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely will
Repair Quality - 5.0/5.0 -
OUTSTANDING customer service by Lee, including Kaizen’s office staff. Very polite, professional, knowledgeable, fair pricing, completed in a timely manner, and did an amazing job. My daughter’s vehicle looks brand new now! I highly recommend to all of my family and friends. Thank you Lee for your excellent customer service. Loretta Brown Anaheim Hills, CA
Customer Service - 5.0/5.0 -
Lee is an asset to your company. Outstanding customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very satisfied with repair, although I am still awaiting parts that were ordered to arrive so that work can be fully completed. Expecting call and will return to have work completed when notified.
Customer Service - 5.0/5.0 -
Lee was very attentive and overall customer service was great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My overall experience was great. I’ve never been in any type or accident so all of this was new for me. They answered all my questions and kept me up to date. If I ever need work done again to my car I will 100% bring it back here
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended the shop to a coworker.
Repair Quality - 5.0/5.0 -
Mr. Lee Chheang was absolutely phenomenal and professional throughout the entire process making my experience not as painful as I thought it would be. Thank you Lee.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lee was great and I liked the text updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my second visit. And just like the first time the entire team at Kaizen is friendly, courteous, and professional! They kept me updated on the progress via text throughout the entire process!
My Experience - 5.0/5.0 -
The professionalism in handling a stressful situation. Follow through on part and returning the vehicle successfully repaired and washed. The customer experience is outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service. Vehicle returned successfully repaired and on time as promised
Customer Service - 5.0/5.0 -
Communication from Jerry was effective
Returned Clean
My Experience - 5.0/5.0 -
My car was returned looking as good as when it was new 5 years ago. Communications and updates were very good and the car was ready one day earlier than promised.
Likely to Recommend - 5.0/5.0 -
It was a good experience
Repair Quality - 5.0/5.0 -
My car liked new again after Kaizen repaired extensive damage to both sides of my car
Customer Service - 5.0/5.0 -
I appreciated the frequent updates as regards progress and confirmation of the completion date
Returned Clean
Likely to Recommend - 5.0/5.0 -
Close to home and great people working there
Repair Quality - 5.0/5.0 -
The car looks like it is brand new
Customer Service - 5.0/5.0 -
I received regular updates on the progress