Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. On time. Very helpful with pick up and delivery. Communicated the entire time car was with them. Would highly recommend this company. It was like working with people who actually cared about the customer and took pride in their jobs. Hard to find these days! Bravo!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Color did not quite match the rest of the truck. The tailgate did look very very good however. I realize the truck is 7 years so obviously it’s going to look a little different compared to a brand new tailgate that was just freshly painted. Overall I am happy with the results. Feel free to contact me . Thank you. Lee was very courteous during the time u had the truck. He should b complimented on his public relations. I would not hesitate to refer future clients to your establishment,
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from start to finish.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lee was extremely helpful and on the ball. He texted me every day with a status on my vehicle. Great kid!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve taken my vehicles there a couple of times and always got my car back with great care. A young gentleman, Lee, took great care of me, texting me every day with a status on my car. Fantastic service and I definitely recommend this shop.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to completion your team is top notch. Thank you for a quick turnaround and the repair looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me up to date on repairs and time of completion. When I arrived to pickup my truck your employee went over the repair and explained what was needed to complete the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
Kaizen was great, I was kept informed of everything. Travelers however, did not cover some of the repairs that were clearly part of the comprehensive damage and did not inform me that (the windows) would not be covered.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jerry was very helpful with answering any questions that I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lee and the rest of the team were awesome!