Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Exelente trato. Buena atencion.
Repair Quality - 5.0/5.0 -
Buen trabajo.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
all repairs to exterior were exceptonal, tech was also in great shape, only wish interior could of been kept cleaner, but understand a lot of rainy days
My Experience - 5.0/5.0 -
This is the 4th time I have been to Boss/Kaizen and have been so impressed every time. All of the employees are very respectful and helpful and the paint looks like a brand new car every time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Third car you have superbly repaired
Likely to Recommend - 5.0/5.0 -
Great repair shop with or without insurance. Perfect repair, great communication about each stage of the process, super easy to work with. Couldn’t be happier.
Repair Quality - 5.0/5.0 -
Great repair shop with or without insurance. Perfect repair, great communication about each stage of the process, super easy to work with. Couldn’t be happier.
Customer Service - 5.0/5.0 -
Great repair shop with or without insurance. Perfect repair, great communication about each stage of the process, super easy to work with. Couldn’t be happier.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen Anaheim did great work with my 2022 Toyota Highlander. They did the work efficiently and communicated with me thru the process. I highly recommend kaizen Anaheim .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repair was great professionally done like new again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Accomodating and professional in customer service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody was very nice and helpful. The communication was great with weekly updates on the progress of the repairs.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Kaizen.
Repair Quality - 5.0/5.0 -
All the employees at Kaizen were great. Communication was great, they kept in constant contact with me and gave me updates each week they had the car. Once they got approval from the insurance company and they got the parts the repairs were made quickly. I’m very happy with the work done.
Customer Service - 5.0/5.0 -
All the employees at Kaizen were great. Communication was great, they kept in constant contact with me and gave me updates each week they had the car.
Returned Clean
My Experience - 5.0/5.0 -
I’m impressed with the all people who work at the shop I will refer all of my friend and family that need the service Thank you very much for your services ❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like the services and a excellent staff who work there, very helpful, friendly ❤️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Terrific in keeping us aware of where we were in the process of getting our car back.
My Experience - 5.0/5.0 -
When I was deciding which repair shop to take my vehicle, the quality of service became the deciding factor. It became apparent that Kaizen Collision Center was the best option. From thoroughly walking me personally through the repairs that would take place to the short time that it took, Kaizen was available every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I just have one issue I had a flashlight (black and very large not sure if it was a mac flashlight) right next to driver seat at the bottom of seat where you would open trunk/gas release. This flashlight is very sentimental to me it was my late husbands and would like it back can someone please call me.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done. New paint matches well with the original paint.
My Experience - 5.0/5.0 -
I am so pleased with the amazing job that you did on my car!! The repair work made the car look better than when I drove it off the lot where I purchased it. I am also highly impressed with the wonderful customer service, and the friendliness of all the staff! Thanks for everything!!