Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and prompt service. Truck looks like new after the work was completed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were treated very well, and received frequent updates on the status of our vehicle throughout the time it was in the shop. Definitely recommend Kaizen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Great overall, just would have been nice to get decals taking care while the van was at the shop. Now, I have to found someone to do.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work done and customer service. Very professional!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent place
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Initial estimate was very different from actual cost. There is also an issue with internal communication among staff.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend to anyone who would like to do the same job. They do a good job
Repair Quality - 4.0/5.0 -
Repairs is good, I'm driving the car to Las Vegas during my driving when all windows are shut I felt like driver side window has air came in felt like window glass won't completely shut.
Customer Service - 5.0/5.0 -
I've been dealing with someone there. Every time I has questions all my questioned were answers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Love Boss now new name kaizen body shop
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always have great service with them...
Repair Quality - 5.0/5.0 -
Was very happy with the service received on our car, excellent workingship as usual....
Customer Service - 5.0/5.0 -
The crew did a great job in the required repairs to my wife's cat. Would continue to use the services needed....
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Great experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Again, I am very pleased with the repairs, the only negative comment was that I was not sent any status during the process & I had to call myself in order to check if my vehicle was ready.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very satisfied with the end results; however, throughout the process I never received feedback as to the status of the repairs. The repairs took longer than expected & I had to call on the days my vehicle was suppose to be completed in order to know the status.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were done on a timely basis and to my satisfaction
Customer Service - 5.0/5.0 -
Very accommodating, professional and proficient