Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent communication Truck looks brand new
Likely to Recommend - 5.0/5.0 -
Excellent staff
Repair Quality - 5.0/5.0 -
Great communication with the staff Excellent job on my truck Looks new
Customer Service - 5.0/5.0 -
Very satisfied! Communication was great Truck looked like brand new. Excellent work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Appreciated daily text updates.
My Experience - 5.0/5.0 -
Juan and Jonathan were fantastic to work with, communicative throughout what otherwise would be a very stressful experience. Would recommend Kaizen to all my friends and family. Thank you!
Likely to Recommend - 5.0/5.0 -
Very pleased with staff overall.
Repair Quality - 5.0/5.0 -
Johnathan was very helpful all around from the very beginning to the end. He made sure to take care of fixing my car before the deadline. Not only did he make sure to hear my concerns but, he managed to take care of a customer. That customer was me. I’m very pleased for employees like him.
Customer Service - 5.0/5.0 -
I’m glad the repairs were not sloppy. I’m very pleased with the results.
My Experience - 5.0/5.0 -
Service and communication was timely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Car came back detailed , looking spotless and flawless!
Repair Quality - 5.0/5.0 -
Professional and friendly. Excellent work finished car sooner than quoted. Very happy with my car repair.
Customer Service - 5.0/5.0 -
Informative and helpful, friendly and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
this is the second time using them, great service
Repair Quality - 5.0/5.0 -
fantastic service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was extremely satisfied with the quality of the work and the customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
It’s upsetting when you have a car accident. At KAIZAN they were very positive Friendly and explained what was to be done with my car answered all my questions explained in detail what needed to be done. Everything was done in a timely manner, and I would highly recommend Kaisen to my friends and family. My car looked great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I wish I could load a before and after pics
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Satisfied with the repair, I wish I can share before and after pics.
Customer Service - 5.0/5.0 -
Excellent repair shop, great communication, and Customer service, Juan was great with the process and steps of the repair
My Experience - 5.0/5.0 -
Excellent service, Jonathan truly went above and beyond. Couldn’t be more pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jonathan went above and beyond
My Experience - 5.0/5.0 -
The timetable was so precise and the workmanship is extraordinary. We also commend the courteousness and professionalism of the Kaizen staff. Good job!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Juan & Jonathan was very good attitude towards customer. First time I ever got in to an accident. Juan explained well how to approach.
Customer Service - 4.5/5.0 -
Good
My Experience - 5.0/5.0 -
I am very satisfied! Kaizen collision center in Anaheim is very helpful and professional. The best service I ever had! Thank you!
My Experience - 5.0/5.0 -
They fixed my car in 3 days and I am very impressed. Thanks alot
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional job. Thanks