Kaizen - Anaheim

5.0 (566reviews)
100%
3421 E LA PALMA AVE,  Anaheim,  CA  92806

In operation 36 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (566)

Likely to Recommend

Repair Quality

The staff was very pleasant and my car looks great! Kaizen did an amazing job restoring my Audi!

Customer Service

Top notch customer service

My Experience

Job well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend

Repair Quality

Kaizen did a fantastic job of repairing my car to the original. I am very pleased with the work well done.

Customer Service

Jonathan is very nice and handling things in a professional manner

My Experience

Likely to Recommend

Repair Quality

They did a great job with my collision repair, it looks like new!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Friendly and professional service Customer area, very clean and relaxing I appreciate the timely manner in which my car was repaired

Customer Service

Answered all my questions and provided me copies of everything I signed. Friendly and supportive in addressing my concerns.

My Experience

Great overall service and excellent communication. Great experience all around.

Likely to Recommend

Great service.

Repair Quality

Excellent service and communication.

Customer Service

Excellent service and communication.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Kept updating on the status of the repairs and completed on the day promised.

Customer Service

Likely to Recommend

Yes!

Repair Quality

Excellent customer service and quality work. I would highly recommend them for auto body work.

Customer Service

Very personable

Returned Clean

My Experience

Very professional team and getting text just about everyday makes a difference. I knew step by step how far the team was into fixing my car and I appreciate that very much. Thank you so much and Happy holidays to you and your families. Felicia

Likely to Recommend

Repair Quality

Everyone was exceptionally great.

Customer Service

I'm so grateful to everyone for being professional and courteous.

My Experience

Work on my 4runner was done in a timely manner and made to look like it did when driven off the showroom floor.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repairs were exceptional

Customer Service

Estimator found that tire had a puncture and had to be replaced. Received go ahead from claim agent. Looking out for customer safety. We appreciate that greatly.

My Experience

I like how is was a fast turn around they did a great job on my car looks like it was never damaged. Very happy with my car and they even put my hitch on my car.

My Experience

Juan is great

Likely to Recommend

Repair Quality

Great

Customer Service

Great work

Returned Clean

My Experience

Everyone is really helpful and provides great customer service.

Likely to Recommend

Repair Quality

Customer Service