Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone is really helpful and provides great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen did a great job. I really appreciated the service they provided. Jonathan is awesome. He is the best. Thanks everyone for your support.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Juan and the staff were wonderful! The communication was excellent and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent and Juan kept me informed with the progress of my car through out the process. It was even completed sooner than expected which helped me regarding the costs of the rental car I had. I have already told several friends about you in case they find themselves in the same situation.
Customer Service - 5.0/5.0 -
Excellent in all aspects
Returned Clean
My Experience - 5.0/5.0 -
Juan and the team did there usual excellent job i refer everyone got more cards to hand out to people our family wont fo anywhere else
Likely to Recommend - 5.0/5.0 -
I send everyone
Repair Quality - 5.0/5.0 -
Fantastic team juan did great job again
Customer Service - 5.0/5.0 -
Same
Returned Clean
My Experience - 5.0/5.0 -
I AM AN ELDER AND KAIZEN TREATED ME WITH SO MUCH KINDNESS AND THOUGHTFULNESS. IF I EVER HAVE A NEED FOR ANY FUTURE WORK, I KNOW I WILL RUSH BACK TO KAIZEN!!
My Experience - 5.0/5.0 -
These guys are the best 10/10 experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place that does great work
Customer Service - 5.0/5.0 -
Good dudes
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Jonathon was so helpful and friendly. Answered all my questions
Repair Quality - 5.0/5.0 -
Jonathon was very helpful and everything went smooth. Repair to car turned out great and the car wash was excellent!
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Great service, fast and great customer service from John definitely recommend you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Juan and Jonathan were very helpful, clear, and communicative about the process. No complaints!
Likely to Recommend - 5.0/5.0 -
Completely satisfied!
Repair Quality - 5.0/5.0 -
Great Job! Thanks
Customer Service - 5.0/5.0 -
Kept up date on what was happening!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, communication was clear and timely — they kept me informed every step of the way. John was professional, courteous, and the repair was completed efficiently.
Customer Service - 5.0/5.0 -
The quality of service exceeded my expectations
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Kaizen is fantastic to work with. The effective communication really takes the guesswork off the customer. 10/10 highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m so pleased with the repair and the service at Kaizen Anaheim. The staff was great everyone was friendly and Juan kept me informed on the status of the repair. The day he said my car would be ready it was ready. Appreciate the communication and am very very pleased with the repairs. Excellent workmanship, great customer service. I appreciate the honesty and professionalism of everyone I spoke at Kaizen Anaheim.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen Collision had great customer service and finished the work on our vehicle in a very timely manner! They were very communicative with when the repairs would be finished. Overall a very friendly staff and great experience.