Kaizen - Anaheim

5.0 (572reviews)
100%
3421 E LA PALMA AVE,  Anaheim,  CA  92806

In operation 36 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (572)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at Kaizen is fantastic to work with. The effective communication really takes the guesswork off the customer. 10/10 highly recommend!

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Customer Service

Returned Clean

My Experience

I’m so pleased with the repair and the service at Kaizen Anaheim. The staff was great everyone was friendly and Juan kept me informed on the status of the repair. The day he said my car would be ready it was ready. Appreciate the communication and am very very pleased with the repairs. Excellent workmanship, great customer service. I appreciate the honesty and professionalism of everyone I spoke at Kaizen Anaheim.

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Customer Service

My Experience

Kaizen Collision had great customer service and finished the work on our vehicle in a very timely manner! They were very communicative with when the repairs would be finished. Overall a very friendly staff and great experience.

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Customer Service

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Repair Quality

Great communication and service. Staff are as very professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Muy bien

Customer Service

Muy bien

Returned Clean

My Experience

My Experience

Thanks Jonathan and all the others for the great service!

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My Experience

The paint job on my car was great! The service and attention from the staff was great as well. I’ll definitely recommend them to others.

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Johnny and Team did a fantastic job and the repair work is perfect. The Team also found solutions to save me money and yet not reduce the work quality. Highly impressed 100%!!

Likely to Recommend

Repair Quality

Johnny & Team did an excellent job and found solutions to minimize the overall costs. Much appreciated.

Customer Service

Returned Clean

My Experience

Service was great and fast Jonathan was really good helper

Likely to Recommend

All the team were excellent

Repair Quality

Customer Service

They are really helpful and efficient

Returned Clean

My Experience

I thought the total experience was very professional and well done. Thank you for a good job.

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Customer Service

Returned Clean

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Repair Quality

Thank you Jonathan

Customer Service

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Work and timeless effort!

Repair Quality

Love that the work was done in a timely manner!

Customer Service

Everyone was on top of it! Johnathon was very helpful!

Returned Clean

My Experience

Job was completed and delivered on time as promised. The scope of work was explained with great details. Quality of work is superb!

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Repair Quality

Job well done!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very communicative

Customer Service

Great communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean