Kaizen - Anaheim
In operation 36 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The job done was great. They have very good customer relations. I get updated on the status of my car repair every so often.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible job. Can I pick up some leftover paint for touch ups?
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen exceeded all expectations I had - everyone was friendly and communicated the work that needed to be on my car well. My car looks better than it did before the auto collision I was in. I can’t recommend Kaizen enough.
Likely to Recommend - 5.0/5.0 -
already have referred friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jonathan was a friendly and always kept up to date on the process of repairs to the truck. As well was able to answer any questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jonathon is fabulous. Pleasure to work with!
My Experience - 5.0/5.0 -
Jonathan was great and kept me informed on everything. Great communication and very informative.
My Experience - 5.0/5.0 -
Works well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done, beyond and above
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
I checked out 4 body shops and chose Kaizen. I would highly recommend you add them to your estimates! Im very pleased with the body work they did to my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a great job on my truck! I’d recommend that you check them out if you need paint and body work. I had 4 estimates and chose Kaizen. I’m very pleased with their work and for the best price.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
cheapest service I could find and delivered exceptional and quick service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service at Kaizen Anaheim was top notch. Jonathan was helpful and knowledgeable. He reached out to me the first day after my accident and answered all my questions. I called a lot during the week the my car was being repaired, and everyone that I interacted with was courteous and helpful. I would definitely use their services again and recommend them to my friends and family.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would not recommend any other shop
Repair Quality - 5.0/5.0 -
Absolutely amazing service, people were super nice and went out of there way to help me more.
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hello Guys, It was a pleasure to work with you. Very seamless and professional. If I'm ever in need of your services again, your will be top of mind for me. Thanks
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jonathan and the whole team were so kind and transparent. Lots of communication and updates. Pick up and drop off was so easy and they were quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I could not have been happier with the service, communication and ease of working with the team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen always does a great job fixing my trucks. Unfortunately had a couple bad luck incidents that weren’t my fault and kaizen completely fixed them like new! I always trust them to do a great job and they always exceed my expectations. Thank you!