Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks!
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with Kaizen in Arvada,CO. Vince was quick and efficient in estimating the job and communication was excellent!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eselent work and eselent time done the proyect
My Experience - 5.0/5.0 -
Sheila Cassidy was very helpful and responsive throughout the repair process. She made me feel reassured during a difficult time (the repair was the result of me being rear ended) and completed the work ahead of schedule. I appreciate the regular communication and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you to Vince!
Customer Service - 5.0/5.0 -
Thank you to Vince!
Returned Clean
My Experience - 0.0/5.0 -
Overall the work on my vehicle was fine. It was the customer service from two of the girls who work the front desk. The one with Red hair has a great attitude. The younger one with blonde hair has a bad attitude. There is another one with black hair and gauges her attitude is terrible. Just keep her from interacting with anyone at all costs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed car in time specified.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic, prompt service. My truck came back looking great! Sheila is the best and was wonderful to work with. Give her a raise!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a better connection with the texting person than with AI.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My infotainment system is now on a boot loop that won’t end and the two crossbars on my roof rack are gone?
My Experience - 5.0/5.0 -
Sheila was great, kept me updated throughout the entire process. Quality repair and no issues on pickup.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is where you want to have your vehicle repaired. Quality work, great customer service, and convenient location. Sheila is a true professional. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and very professional. Kaizen was excellent to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Updates provided, prompt service. Staff very courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a great job to make your car look beautiful again.
Customer Service - 5.0/5.0 -
They always do a great job to make your car look beautiful again.