Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks so much for doing what appears to be a great job. Thank you also for the extra little things you did like work on an unassociated dent and wash the vehicle. It looked like a brand new truck when I picked it up and it's a 2007. Nice work folks, many thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
The repair itself is fine.
Customer Service - 0.5/5.0 -
I was disappointed, when I went to pick up my car and all of my belongings from my middle console and glove box were all over my car. The manager had come outside to ask how the car turned out. I notified her of this, but she said that the repair people wouldn’t have done it. If that is the case, then somebody obviously didn’t lock my car and it was a rummaged through by someone else. I don’t think anything was missing, but it was frustrating to be gaslit by the manager.
Likely to Recommend - 5.0/5.0 -
I have already recommended Kaizen to family members.
Repair Quality - 5.0/5.0 -
I am a returning customer. Kaizen is always friendly. They got my car in and kept me posted all along via text on the progress. They finished in a very reasonable time, even a day earlier than expected. The finished work was excellent!
Customer Service - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and the car looks great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am satisfied with the repair of my car. The Kaizen Collision Arvada team performed over my expectations. Thank you again, Andrei
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy to schedule and it was done when they said it would be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car repair looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, updates and work done to restore the car we left with you.
Likely to Recommend - 5.0/5.0 -
Will keep your information for me or for anyone that has the need.
Repair Quality - 5.0/5.0 -
Great communication throughout. Actually came in slightly under budget. Wonderful work overall.
Customer Service - 5.0/5.0 -
Fantastic and professional throughout
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fit & finish were great Communication was helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work on the vehicle and first class customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and quality work as always.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am pretty satisfied and the process has been painless! I just have a couple of follow up issues and I expect they will be addressed. Thanks, Noel
Likely to Recommend - 5.0/5.0 -
Aside from a couple of minor issues the work was excellent
Repair Quality - 5.0/5.0 -
I still have a couple minor items that I feel confident will be taken care of
Customer Service - 5.0/5.0 -
All were courteous and responsive.
My Experience - 0.0/5.0 -
Rear bumper not hanging properly
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Something is loose below the rear bumper
Customer Service - 4.0/5.0 -
Something is loose below the rear bumper
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were scheduled quickly and work was canceled early.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sheila and team were outstanding! Thanks for taking care of my Tundra!