Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
you do great work
Repair Quality - 5.0/5.0 -
It looks great and done in a timely manner
Customer Service - 5.0/5.0 -
Always let me know what was going on
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very good communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from start to finish. These guys are very honest, trustworthy, and thorough with the auto body repair services they provide. Definitely nice to get the text updates every few days with a status on my vehicle repair. They worked directly with my insurance company to handle the claim, so I just needed to pay them my deductible when I picked up my vehicle. Kaizen is the company you want to choose when you find yourself in the unfortunate position of needing auto body repair.
Customer Service - 5.0/5.0 -
Sheila is awesome!
Returned Clean
My Experience - 5.0/5.0 -
Loved the communication and the efficiency of getting my car checked in and out.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional From the check in to the service department Were very professional and made me feel good about leaving my truck to be repaired. Was impressed with how they kept me informed about the progress of my repairs. The work done was perfect and I will recommend this body shop to all my friends.
Likely to Recommend - 5.0/5.0 -
Very happy with the service
Repair Quality - 4.0/5.0 -
I have one little spot on the quarter panel. It is a little pin hole i did not see it till after I washed it.
Customer Service - 5.0/5.0 -
Very happy with the customer service
My Experience - 5.0/5.0 -
Got work done sooner than expected
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Work done sooner than expected 😀
Customer Service - 5.0/5.0 -
Friendly staff
Returned Clean
My Experience - 0.0/5.0 -
This shop is way expensive and not earnest to customers. It charges me $16300 to fix my car, hurt from behind. I have little scratches needed for touching up, they refused to do it, not even leaving me a small bottle of paint, because they would charge over thousands for it. This shop is way out of range. Very disappointed. I will never use it again, nor refer to anyone.
Likely to Recommend - 0.5/5.0 -
Never refer to anyone.
Repair Quality - 0.5/5.0 -
It’s ok, not so exciting.
Customer Service - 0.5/5.0 -
This shop is not only extremely expensive but with bad customer service. I have paid $16200 for the damage hurt from left back corner, that was almost half of the price for a new car. Very unhappy with this shop, I will never use it again, nor will I refer it to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service - continuous updates - super friendly. Work looked better than new.
Customer Service - 5.0/5.0 -
Friendly and knowledgeable. Very thorough
Returned Clean
My Experience - 5.0/5.0 -
Your staff is caring and honest and fulfilled every detail and promise of dates of service. Very impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0 -
Efficient and good to me
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything went pretty well. A couple of small issues, but those were taken care of.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy, quick, and professional. I loved being kept updated throughout the repair process.