Kaizen - Arvada

4.8 (1,373reviews)
96%
5855 W 56TH AVE,  Arvada,  CO  80002

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,373)

My Experience

Got work done sooner than expected

Likely to Recommend

Repair Quality

Work done sooner than expected 😀

Customer Service

Friendly staff

Returned Clean

My Experience

This shop is way expensive and not earnest to customers. It charges me $16300 to fix my car, hurt from behind. I have little scratches needed for touching up, they refused to do it, not even leaving me a small bottle of paint, because they would charge over thousands for it. This shop is way out of range. Very disappointed. I will never use it again, nor refer to anyone.

Likely to Recommend

Never refer to anyone.

Repair Quality

It’s ok, not so exciting.

Customer Service

This shop is not only extremely expensive but with bad customer service. I have paid $16200 for the damage hurt from left back corner, that was almost half of the price for a new car. Very unhappy with this shop, I will never use it again, nor will I refer it to anyone.

Likely to Recommend

Repair Quality

Great service - continuous updates - super friendly. Work looked better than new.

Customer Service

Friendly and knowledgeable. Very thorough

Returned Clean

My Experience

Your staff is caring and honest and fulfilled every detail and promise of dates of service. Very impressive.

Likely to Recommend

Repair Quality

Great experience

Customer Service

Efficient and good to me

Likely to Recommend

Repair Quality

Everything went pretty well. A couple of small issues, but those were taken care of.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Easy, quick, and professional. I loved being kept updated throughout the repair process.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated the updates on the progress of my repair! The entire staff that I worked with was very pleasant! Sheila was my estimator and the project came in on time and budget!

Likely to Recommend

Repair Quality

Sheila did a fantastic joe keeping me informed about the progress of the repair of my truck! Everything looks great and I couldn’t be happier except for one thing, they took the 2” hitch out of the back of my truck and the 21/2 to 2” adapter is missing.

Customer Service

My Experience

Fantastic experience! Orissa and Sheila provided outstanding customer service! I’m amazed at how quickly my car was repaired! Thank you!!!

Likely to Recommend

Repair Quality

Customer Service

Fantastic customer service!

Returned Clean

Likely to Recommend

Repair Quality

Sheila's my favorite!

Customer Service

You are the only place I bring my cars to! It’s always great working with Sheila.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Awesome work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Trabajan muy bien y son muy cuidadosos a la hora de arreglar tu carro, me gusta mucho arreglar mi carro en ese lugar. Gracias

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super helpful through the entire process. Kept me updated and the repairs look great! Super friendly staff