Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Work was excellent. Took longer than predicted due to ordering parts. Would have liked to have some updates from Kaizen instead of having to call them to find out whatis goin on.
Customer Service - 4.0/5.0 -
Communication needs improvement
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great and I’m very satisfied with them! Only minor issue was a clip being left out of the seat in the back that made it rattle. Went back in and fixed quickly though so no worries!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and very nice. The repair went fast and was done extremely well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication while waiting for the repair to be completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Oh my goodness!!! My car is brand new!! Such a superb job !!!! Thank you, thank , thank you!!! Above and beyond!!! Even the little dings on the sides of my car are all gone not part of any of it!🙏So grateful! Sandy and Shiela are top 10!!! So happy it was a true pleasure to meet you both and experience your services. Thank you again!!!☀️☀️🌸💛💛🌈🌷 If you are Mothers~~~~ Happy Mothers Day!! 💐💐🌹🌹
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work here is outstanding! Not only was the incident. Repaired, they above and beyond fixing the door dings and really my car looked brand new. Thank you!!
Customer Service - 5.0/5.0 -
Sherry and Sheila are tops! They represent your company extremely well and all those coming in to drop off as well as pick up! Thank you Ladies! You leave a lovely lasting impression. Thank you again!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Sheila was the person assigned to me to walk me through getting my car repaired. She was professional, thorough and personable. She texted with updates and my car took less time than I thought. I would certainly go to kaizon with the next problem.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The receptionist was very nice to me and remembered my name. Sheila, the person who walked me thru my repair was knowledgeable and kind. She texted me with all updates. I knew she was doing her job with consideration to me.
Returned Clean
My Experience - 5.0/5.0 -
The staff was pleasant and made the experience quite delightful. They kept me updated on the status and estimated return date picking up my vehicle was easy, and the staff was pleasant to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was pleasant, knowledgeable, and very helpful through the process. They keep me updated each day on the progress and had the car completed prior to the estimated return date. Every aspect of this encounter with Kaizen was a very pleasant experience. All those involved should receive a 10 for all the helpfulness.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Very thorough and would highly recommend.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
This repair was for a 3rd party insurance claim. I asked for a personal quote to fix another dent, but no one provided a quote. In addition, when the truck was returned my emergency supplies and other items were thrown all over the back seat. This is not how the truck was given. Last, the truck was dirty exterior and interior seats. There were streak marks left all over the repaired area (poor wipe down) and the driver's and passenger's seat had dirt dusty left.