Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Stacy is who helped us with the Hyundai, we unfortunately had two cars there but she was great and very helpful. I would highly recommend this Kaizen location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks like a new car.
Customer Service - 5.0/5.0 -
Iva and Stacy were very kind and communicated with me on the status of my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job, was very satisfied,, I would Let everyone know they did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job, we were happy
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work was great despite a few hiccups in getting it set up with my mom.
Customer Service - 4.5/5.0 -
Once we clarified the communication process the customer service was great.
My Experience - 5.0/5.0 -
The Kaizen team is excellent and went above and beyond to get my jeep back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and were a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was completed ahead of schedule.
Customer Service - 5.0/5.0 -
Everyone was very professional.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was very impressed with the regular updates and how quickly my repairs were completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with the service, the ease of the process working with my insurance and how quickly the repairs were completed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved the experience. Communicated well. I received text message updates on a regular basis.i could see the progression on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate Iva so much for all of her help. That was super quick and the text updates were great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vehicle looks great both outside and inside. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great. Everyone was very thoughtful
Customer Service - 5.0/5.0 -
As above
Returned Clean
Likely to Recommend - 5.0/5.0 -
We were very impressed and will recommend!
Repair Quality - 5.0/5.0 -
Efficient and high quality work.
Customer Service - 4.5/5.0 -
Efficient, intelligent, people. Good follow up and communication.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
Seems good.
Customer Service - 2.5/5.0 -
Communication was poor. Took three times as long as estimated.
Likely to Recommend - 2.5/5.0 -
I had to buy most parts and bring them there, and a 2 or 3 hour repair still took from Thursday afternoon until Monday afternoon.
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Mis-information
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always satisfied when I get my car back and completed after dropping it off here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quick, speedy work!