Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was a surprise to see my car clean on the inside and out it was very nice of your team to do that was not excepting that and that it was on the date you said it would be and I also got it early and didn’t have to wait later because my daughter had a game this afternoon and made it on time Thanks again for helping fixing my car Thank you and good bless LeAnna Danis
My Experience - 5.0/5.0 -
They did a great job of communicating throughout the process and I’ll definitely be back if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lovely job. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Not my first time at this shop, they always deliver!
Repair Quality - 5.0/5.0 -
Beautiful job fixing the dent. It looks brand new
Customer Service - 5.0/5.0 -
Everyone is so friendly and helpful. They are also very knowledgeable about what they are doing!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Never heard of this company sending me a survey request. My car was repaired by Mahnke not Kaizen.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent job
Repair Quality - 5.0/5.0 -
Awesome service
Customer Service - 5.0/5.0 -
Excellent and professional's
My Experience - 5.0/5.0 -
Efficient and friendly. Becky is a good representative for you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a pleasure when you work on one of my cars. As much as we enjoy your service, I hope we don’t have to see you again for a while.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
My car was very well done and I liked the outcome. I just was not happy with the lack of communication and being told 3 different completion dates.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful job looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my car looks great thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Repair work was fine, customer service lacked
Customer Service - 1.5/5.0 -
Not friendly on the phone when calling about updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent match of the paint! Work completed quickly which I really appreciated! The front desk gal whose name I have forgotten, was a joy to deal with!!
Customer Service - 5.0/5.0 -
Front Desk gal great! The estimator was on time. Very efficient and explained the repair needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My whole repair experience was professionally handled, expectations were named and seamlessly met, the entire crew was cordial and supportive, and the quality of the repair was exceptional. Excellent work, Team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, no chips, no peeling for now. Looks totally unscathed.
Customer Service - 5.0/5.0 -
Seamless, automated, and assumed the best about me.