Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Worst Auto body shop in the country. I will never do business this shop ever again!
Customer Service - 0.5/5.0 -
Darlene (or whatever her name is) is does not know the meaning of customer service. She does not even acknowledge the presence of you as a customer and acts in a very rude manner.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall I was satisfied with the work and professionalism by Kaizen.
Repair Quality - 5.0/5.0 -
Kaizen did a good job on the repair. Would use them again.
Customer Service - 4.5/5.0 -
It was good. I wish Kaizen would have communicated when receiving the parts to start the work. The parts came earlier then planned and I was not notified until the car was completed.
Returned Clean
My Experience - 5.0/5.0 -
Returned my car to like new from the damage that was done. Added some additional paint work that I requested. Kept me informed about the progress. Very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Though it took some time to repair the damage, my car looks brand new! Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the fast professional service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
After you people worked on my car now my alarm system doesn't work my lights don't work my horn doesn't work everything worked on my car before it went to your shop for body work The radiator which you replaced is leaking the alternator is shoved into my radiator fan . I'm extremely unsatisfied with the job that was performed on my vehicle by your shop. I trusted your shop to fix my car now it is unsafe to drive .
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0 -
Had to take it back for electrical problems lights not working ,horn not working, hole stabbed in my belt, alternator pressed against the radiator fan after they fixed the hood and radiator. I got it back Friday late . Left voicemails about the issues they wouldn't let me bring it in Monday so had to wait tell Thursday to have it looked at . Electrical problems were fixed but still have a hole in my belt and radiator maybe leaking was told it was just over filled .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made my vehicle look better than I expected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The office staff and repair team are just great !! Thanks so much. Appreciate all of you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great team and very communicative. Easy to work with and did a great job on repairs!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very beautiful jobs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
My vehicle took almost 8 weeks to complete. The damage was not bad enough to take that long. Also, for the first two weeks nothing was done to my vehicle and I could of used it. This would have saved me a rental car fee. Last, the workmanship seems to be at a high level with the exception that whoever worked on my vehicle did not connect the battery properly and one terminal came loose and my car died in a parking lot. If I had not understood how to troubleshoot the issue I would have had to have it towed.
Customer Service - 5.0/5.0 -
Although I did not get the vehicle back as fast as I would have liked, the staff was very helpful and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very friendly and fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My son , Brandon, who is driving the car explained that the driver’s side splash guard was not replaced. Please handle this matter for us if you would. He can be reached at 501-765-2299.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done quickly and we were kept informed of theprogress