Kaizen - Arvada
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Didn’t always get updates on the status and had to call and ask. Didn’t hear that my pickup date was pushed out until after I already returned my rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience Thank You Guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen is great! You keep me well informed. Everyone there is personable and I felt everything was taken care of by your staff. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have used you several times in the past! Will always come back. Totally happy with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have used Kaizen several times in the past. Have always been completely satisfied Thanks ! Great Job!
Customer Service - 5.0/5.0 -
Have used you in the past. Have always been completely satisfied!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen did an excellent job at a fair price. Kept me updated during the process.
Customer Service - 5.0/5.0 -
Responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen did an amazing job on my vehicle. They were done quickly and their communication was excellent! I would definitely recommend them!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great and things worked as expected on the ride home
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The car's exterior was great. But the car had paint marks and handprints inside, and everything that was taken out wasn't put back. For example, the car jack with the whole foam was thrown inside the trunk, and two other plastic parts that I have no idea where to put back.
Customer Service - 5.0/5.0 -
Nice receptionist.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m so impressed with the quality of the work, my car looks brand new! And I so appreciated that my car was cleaned inside and out, my dog had made the inside a mess. I will definitely recommend Kaizen to my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m extremely happy with the work done on my Honda CRV, it took a few days longer than I expected but I understand the need to get the correct parts and I’m grateful they took the time necessary.
Customer Service - 5.0/5.0 -
I received text updates throughout the process.