Kaizen - Arvada

4.8 (1,358reviews)
96%
5855 W 56TH AVE,  Arvada,  CO  80002

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,358)

My Experience

That was a great job thank you

Likely to Recommend

Repair Quality

Awesome service and beautiful results

Customer Service

Returned Clean

My Experience

Likely to Recommend

I would highly recommend a friend or family member to the shop

Repair Quality

Looks great!

Customer Service

Great customer service

Returned Clean

My Experience

When I push the gas pedal, it sounds like a rod is or something is hitting something making a vibration sound.

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Returned Clean

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My Experience

The entire driver side of my car was smashed in, neither doors able to open, window broken, tail light busted. When I got my car back it looked brand new. I’m very thankful for the care taken from the Kaizen team.

Likely to Recommend

This is my shop now. I didn’t have one before my incident, but this is my shop and I’ll send anybody who needs anything here.

Repair Quality

I am beyond impressed with their expertise, their communication the level of skill, but it took to fix my car and they were right on time with what they had budgeted for completion. I couldn’t be happier.

Customer Service

Again, nothing but nice and patient because they know that you’re not there on the best day of your life

Returned Clean

My Experience

Likely to Recommend

Repair Quality

So happy to get my car back after a collision earlier than expected, in two weeks! Car feels good as new and everyone at the office (Sheila) treated me so kindly, thank you!

Customer Service

Very on top of communicating with me by text and phone!

Returned Clean

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Customer Service

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My Experience

When Jordan did inspection on the damage, I pointed at a small dent in front of windshield (car hood), I called your receptionist reminding that, she said it is included. But yesterday Vincent told me it was not included in the claim. I do not know if Sate farm did nit approve or inspector forgot to add it to the claim. Please help varify this point. Thank you.

Likely to Recommend

Repair Quality

There is a small dent in the car hood, which is not repaired, and I was not informed about that.

Customer Service

Returned Clean

My Experience

Kept me updated every step of the way. Nice and courteous.

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Repair Quality

Customer Service

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Repair Quality

Excellent attention to detail

Customer Service

Consistent texts to let me know how things are coming along along the way

Returned Clean

My Experience

I was able to get my car in right away and appreciated the daily updates while I waited. My car was actually ready a week ahead of schedule. Your office staff was friendly and your team did a great job with the repair. Sheila, thank you for your messages and for explaining things to me. It was helpful to have a personal contact. I will recommend your business to anyone I know who is looking for a good body shop.

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My Experience

5 stars! Sheila was great!!

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My Experience

My car looks great! Thank you. :)

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Repair Quality

Customer Service

Returned Clean