Kaizen - Buellton

5.0 (1,375reviews)
99%
132 Easy St.,  Buellton,  CA  93427

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda

Reviews (1,375)

My Experience

It looks great

Likely to Recommend

Repair Quality

It looks like brand new

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The best!

Repair Quality

Kaizen Collision Center absolutely exceeded every expectation that I had. Incredible customer service, clear communication, and the body repair on my car is perfect!

Customer Service

Excellent! They keep you informed every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service, quality of work, and completion in estimated time. A+

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was great. And my car looks amazing. Thank you very much, Kaizen.

Likely to Recommend

Very confident people

Repair Quality

They were awesome

Customer Service

Did a beautiful job on my car, completely satisfied

Likely to Recommend

Repair Quality

Car looks better than when i brought it in! Thank you for the great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Curtis and his Kaizen team are the best! All front office staff warmly greeted me as I entered the facility, those who weren’t with other customers listened to my issue, and when I requested to speak with Curtis, quickly connected us. Curtis, in turn, examined the damage, worked up a competitively-priced detailed quote and promised a quick turnaround, which Kaizen achieved. The quality of the repair was first rate - it looked as new, and I am beyond happy with the result. Thank you, Curtis and thank you Kaizen!

Likely to Recommend

I will absolutely recommend Kaizen Buellton to anyone needing collusion repair or painting.

Repair Quality

The service provided was prompt, affordable, and of the highest quality.

Customer Service

I was greeted warmly by all office staff upon entering, those who were without customers listened to my repair needs, and when I requested to speak with Curtis was promptly directed to him. Communications regarding repair updates were prompt, clear, and professional.

Returned Clean

My Experience

Sheleen Daniels and the rest of the Kaizen team were nothing but professional and more than anything the first question they asked of the Collison with our vehicle was "Is everyone okay?" that is rare and special...Thank you Kaizen for your expert work on the vehicle and your professionalism.

Likely to Recommend

I already have recommended Kaizen and will continue to do so!

Repair Quality

Repairs where done very very well, better then before the accident

Customer Service

Sheleen and her team are great! Timely communication and care.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kaizen has now fixed 2 of my vehicles over the last few years, and both repairs looked and behaved good as new! They have a great eye for detail and they care about precision.

Customer Service

Kaizen always calls or txts to keep me posted on the status of my car when it's in theit shop.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super smooth

Likely to Recommend

Repair Quality

Customer Service

My Experience

It is like new! Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work, everything was finished as requested. Curtis was kind and kept me up to date with the process.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean