Kaizen - Lompoc

5.0 (1,464reviews)

99%

(805) 735-6456

501 N 8th St, Lompoc, CA 93436

99%

See Photos

501 N 8th St
Lompoc, CA 93436

Get Directions Website Email

About Kaizen - Lompoc

See Photos

501 N 8th St
Lompoc, CA 93436

Get Directions Website Email

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

Honda

I-Car

Scion

Toyota

Call

Website

Reviews (1,464)

Sort By:
Newest
Rating

1,257 Customers Rated

5 Stars

78.8% Complete

(1153)
4 Stars

4.9% Complete

(72)
3 Stars

1.2% Complete

(18)
2 Stars

0.5% Complete

(7)
1 Star

0.3% Complete

(5)
< 1 Star

0.1% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop's exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, detailed explanations, and being kept informed throughout the repair process. The shop consistently delivers repairs on time or even early, with many customers noting their vehicles were ready ahead of schedule. Additional services like car washing, detailing, and rental car coordination are frequently mentioned as pleasant surprises. The quality of repairs receives high marks, with customers noting their vehicles look like new or better than before. Many customers express strong loyalty and recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent service and work. I could not be happier. Clear and prompt communication. Professional work. ..." Read more

"Work was amazing! Absolutely the best Ive seen"

"Top tier repair facility. Vehicle looks better than new. Will use again and highly recommend."

"... job got done faster than quoted, and best of all, the repairs were effing amazing! Transportation to and from the shot was also provided which made dropping ..." Read more

"Excellent work and communication throughout the entire process. Very happy with results!"

"It was ready 2 days sooner than estimated"

"2 days early"

"It was ready before the actual due date"

"Vehicle was ready early. Very happy with the outcome."

"Our vehicle was ready a week earlier than expected. Nice job!"

"Communication was 1010"

"Incredible customer service! Never had better service or communication"

"I appreciate your daily email updates!"

"They let me know every stage of the vehicle completion, which I really like"

"Excellent communication throughout the process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent service and work. I could not be happier. Clear and prompt communication. Professional work. ..." Read more

"Work was amazing! Absolutely the best Ive seen"

"Top tier repair facility. Vehicle looks better than new. Will use again and highly recommend."

"... job got done faster than quoted, and best of all, the repairs were effing amazing! Transportation to and from the shot was also provided which made dropping ..." Read more

"Excellent work and communication throughout the entire process. Very happy with results!"

"It was ready 2 days sooner than estimated"

"2 days early"

"It was ready before the actual due date"

"Vehicle was ready early. Very happy with the outcome."

"Our vehicle was ready a week earlier than expected. Nice job!"

"Communication was 1010"

"Incredible customer service! Never had better service or communication"

"I appreciate your daily email updates!"

"They let me know every stage of the vehicle completion, which I really like"

"Excellent communication throughout the process."

Anonymous (Chevrolet owner) reviewed 7/31/26

Everything looks great. Communication was great throughout the process.

Malorie (Toyota owner) reviewed 7/30/26

Truck looks great. Noticed wind tint got a lil scratch in tint. No biggie

Elisa (Honda owner) reviewed 7/27/26

I love that you can’t even tell that it was ever repaired or had been in an accident. Excellent job. I will recommend you to my friends and family. Thank you again for great job.

most definitely

very satisfied

very friendly

Naomi (Mercedes-Benz owner) reviewed 7/24/26

The best on central coast thank you

The best!

Perfect and caring

Sharon (Toyota owner) reviewed 7/23/26

Sophia (Toyota owner) reviewed 7/22/26

I'm very happy with the work that was done. My first experience there was very positive and I would recommend to others and return myself. Thank you so much!

Highly recommend

I am very happy with the service we received and the repair looks like the damage was never there..

We received very professional, respectful and friendly service.

Luke (Honda owner) reviewed 7/20/26

Douglas (RAM owner) reviewed 7/20/26

Great service and work. Everything was handled perfectly professionally!

They did a great job. Totally satisfied with the work and looks new again.

Lou (Genesis owner) reviewed 7/16/26

Bernardino (Nissan owner) reviewed 7/16/26

Translated from Spanish by Carwise

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Muy limpio el trabajo y muy puntuales,, 5 estrellas

Michael (Ford owner) reviewed 7/16/26

They always do a good job taking care of my cars.I would recommend your shop

Alex.\nKept me informed and up to date and everything was exactly as he promised

Joan (Toyota owner) reviewed 7/10/26

Great job!

Great staff!

Karla (Hyundai owner) reviewed 7/9/26

Very helpful through the whole process. Excellent service and repairs were done sooner than expected. Very happy with the amazing service!!

Looks better than before!

Very nice and helpful!!

William (Toyota owner) reviewed 7/9/26

These guys are good at there job and would highly recommend them.

Kaizen did a great job on my car

Great customer service Jaun, Alex, and Bernie, make you feel like they are going to take care of you and that no matter what the repair is they will do it right.

Corinne (Toyota owner) reviewed 7/9/26

This is the second car you have done work on and I have always been very satisfied. You do excellent work and the customer service is excellent.

Ronald (Toyota owner) reviewed 7/6/26

Great work.

Looks great. Excellent job.

They did a excellect job.

Gary L & Judy K (Toyota owner) reviewed 6/30/26

Our Avalon repair was done so professionally. We love how it looked when we picked it up. Alex was great to work with.

Joseph (Toyota owner) reviewed 6/29/26

Thanks for taking care of me

Regina (Chevrolet owner) reviewed 6/29/26

Thank-you

Everything was explained and went just as it was explained

Thomas (Subaru owner) reviewed 6/28/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Kaizen - Lompoc

About Kaizen - Lompoc

Reviews (1,464)

1,257 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -