Kaizen - Buellton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen is the best! I try to have more collisions so I can hang out with them more! Seriously the best body shop I have ever dealt with. Incredible service, incredible work…The best, period.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was Awesome, thank you for s great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Roberto said he would do everything in his power to make sure that I was completely satisfied. He kept in touch with me almost daily to let me know how the repairs were going. My car was ready in only a week, which I think is very commendable.shaylene was gracious and professional as always.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints at all.
Customer Service - 5.0/5.0 -
Roberto went beyond my expectations.
My Experience - 5.0/5.0 -
The work was great workmanship was fantastic very polite and exactly what they said they would would recommend them to anyone. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The teams customer service was exceptional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful costumer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process of getting my car fixed was very easy.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Kaizen were super professional and very kind. This is the second car I needed to take to them and they made the experience easy. Do not hesitate to use them for any body repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional very nice work was done quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All good except the pestering texts for survey after hours and on a holiday.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell everyone to go there.
Repair Quality - 5.0/5.0 -
I am really pleased.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
This shop has incredible people working there. My car was so beautifully cared for. I am very satisfied!
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
For a sad collision, Kaizen made it a pleasant experience. They did an excellent service on my car. I met so many good people. I would use them again.
Customer Service - 5.0/5.0 -
The crew there treated me like I was family, especially since I was so upset with the collision.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Employees are only suppose to do work for the job. Not polish the right side. Ruining it we're i cannot drop off my vehicle for restoration of the right side. In fear of the open claim being denied, because of what kaizen collision employes diminished.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shaken and Curtis provided good counsel when we were deciding on the scope of work. They kept us in the loop as work progressed. Car done exactly as promised at a very fair price. I hope I don’t have another accident, but if I do it will be Kaizen for sure
My Experience - 5.0/5.0 -
Quick turn around and very responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A super job by knowledge people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work; my baby looks brand new. Pleasant, competent staff. Lucky to have them so close.