Kaizen - Buellton

5.0 (1,398reviews)
99%
132 Easy St.,  Buellton,  CA  93427

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda

Reviews (1,398)

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My Experience

A super job by knowledge people.

Likely to Recommend

Repair Quality

Beautiful work; my baby looks brand new. Pleasant, competent staff. Lucky to have them so close.

Customer Service

Returned Clean

My Experience

Everyone was wonderful at Kaizen, Shelene was extremely knowledgeable and helpful. My car looks beautiful.

My Experience

My repair was quick and priced reasonably. The staff at Kaizen in Buellton are phenomenal. Great people and customer service.

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Returned Clean

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Repair Quality

Customer Service

Everyone was very professional and friendly

My Experience

My Experience

I was very pleased with the results and with the customer service I received. Sheleen Daniels was a pleasure to work with. I will definitely recommend Kaizen to others.

Likely to Recommend

Repair Quality

I am very happy with the results and with the courteous treatment I received. I was especially happy that they returned my car cleaned inside and out.

Customer Service

Sheleen was courteous and helpful throughout.

Returned Clean

My Experience

All of the employees there are extremely helpful and the repair work is flawless A great team!

Likely to Recommend

Would love too.

Repair Quality

Great company. Every employee is pleasant and helpful. They do impeccable work!

Customer Service

I'm very pleased.

Returned Clean

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Customer Service

My Experience

Literally perfect experience!!

Likely to Recommend

Absolutely would recommend

Repair Quality

The repair was perfect

Customer Service

Excellent customer service. Timely and attentive

Returned Clean

My Experience

Excellent customer service!

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Customer Service

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I was recommended by my fiance, and will certainly recommend to anyone needing body work in the future

Repair Quality

From start to finish, everyone here (especially Sheleen) was helpful, professional, and kind. The repaired area looks brand new!

Customer Service

Fantastic!

My Experience

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i am asking for employees to talk to me more.

My Experience

Working with insurance not great.

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Returned Clean

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Repair Quality

Amazing customer service!!!! Fast, professional, went above and beyond! I am SO thankful!

Customer Service

Returned Clean

My Experience

It went smoothly, very communicative on time , and Roberto and the rest of the staff were very helpful

My Experience

Thank you for a fast professional job.

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Likely to Recommend

We were completely satisfied with the customer service, the quality of the repair and time to completion. A pleasure to work with Kaizen

Repair Quality

Customer Service

Returned Clean