Kaizen - Buellton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept us informed through the whole process.
My Experience - 5.0/5.0 -
Great communication and flexibility
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks great
Customer Service - 5.0/5.0 -
Great communication and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The estimate was 2000 and the final price was 3700! The reason was because they needed to calibrate the new bumper with all the cameras and safety features. I would think they would have known this and it would have been in the estimate.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Roberto is amazing! He explained everything to me every step of the way. He is an absolute asset. I will definitely recommend Kaizen! Thank you so much for the beautiful work on my car.
Likely to Recommend - 5.0/5.0 -
I would highly recommend to any of my friends and family
Repair Quality - 5.0/5.0 -
Roberto is amazing! He kept in touch with me throughout the whole process. The communication was outstanding and the job they did on my car is also outstanding. It looks beautiful and I thank you very much. Roberto is definitely an asset!
Customer Service - 5.0/5.0 -
All customer service was outstanding thank you
Returned Clean
My Experience - 5.0/5.0 -
The process was swift and professional. Everyone I worked with was kind and I was handed back my car all cleaned inside and out--sparkling better than ever!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job was done quickly and looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were extremely pleasant and very professional they went through everything with me when I got there for the estimate and also when I picked it up. I would recommend them to everyone as they did a great job. They were especially friendly but also very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were informative and very pleasant Would recommend to everyone they kept in contact with me and had my car back to me in 1 day sooner than I expected Thanks for the great service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team of employees and their professional work! The car looks beautiful! Thanks Mick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly helpful quick and great communication highly recommend huge thanks to Roberto!
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t say thank you enough to Curtis, Sheleen, and the Kaizen team for being the best and providing amazing service. They are so friendly, on top of it and awesome to work with. And on top of that my car is looking better than ever! Appreciate you all!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very professional and understood my timeline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent and professional mannerism. Kind and knowledgeable.
My Experience - 5.0/5.0 -
Muchas gracias isieron buen trabajo
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Roberto was great. Very good service and attention to detail