Kaizen - Buellton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Wonderful service from start to finish. The entire team is kind and professional and I got my car back looking brand new. Thank you Kaizen Buellton!
Likely to Recommend - 5.0/5.0 -
Everyone went above and beyond. From Sheleen and Curtis helping me through the process, to the repair technician (I believe his name is Thaddeus) restoring my vehicle like brand new, I will definitely recommend Kaizen Buellton. They truly care about their clients and the quality of work. 10/10 experience!
Repair Quality - 5.0/5.0 -
My vehicle looks brand new! I am so impressed by the quality of the repair. You can tell the repair technician takes pride in his work!
Customer Service - 5.0/5.0 -
Everyone at Kaizen was professional and kind. Special shout out to Curtis and Sheleen, who explained everything clearly and kept me updated.
Returned Clean
My Experience - 5.0/5.0 -
Great service! Friendly and helpful staff. Carolyn
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team, easily to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good and very quick!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was excellent. The car repair made my car look brand new. I was also kept informed of what steps were being taken during the repair process. I really appreciated the above & beyond care & service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service. Was kept informed while repair was being done. Curtis provided detailed information on repair of vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Great communication and job done quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Shaleen for the very good communication throughout the repair. The workmanship of the repair is excellent
Customer Service - 5.0/5.0 -
Very good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and carefully explained the process to get my repairs done. Worked with my schedule. Which was greatly appreciated.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kaizen staff was very profesional and went above and beyond. I am very satisfied and absolutely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very impressed by your costumer service, and promptitude, also how well you kept me informed on the progress of my vehicle’s repairs. Thanks to the Kaizen team.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the great customer service and repair work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very efficient and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Accurate, quick service. Good communication . Friendly staff.
My Experience - 5.0/5.0 -
Aaa service...5 stars rating great shop...
My Experience - 5.0/5.0 -
Great job work and great staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our repair was done promptly, professionally and we couldn’t be happier
Likely to Recommend - 5.0/5.0 -
Absolutely!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the minute I walked in the door until I picked up my car everyone was wonderful