Kaizen - Buellton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job great service keep up the amazing work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did excellent work. I received my truck back quickly. I was very pleased
Customer Service - 5.0/5.0 -
My service writer kept me well informed throughout the process. Very kind and helpful
Returned Clean
My Experience - 5.0/5.0 -
Curtis and Shaleen were very communicative during the whole process. they made sure i was taken care of in terms of rentals and getting my car back to looking like it was before
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The workmanship on our car was excellent. Sheleen Daniels & Curtis (I cannot remember Curtis’s last name) evoked confidence on the entire procedure, as well as were warm & friendly which my husband & I sincerely appreciated.
My Experience - 5.0/5.0 -
They went above and beyond to make sure my repairs were completed in time and kept me very well updated on the progress. Their communication with me was very thorough and they were very pleasant to work with. They also cleaned my car and it looked pretty much brand new when I picked it up. I give them 10 stars and would definitely recommend them to anyone and everyone. Gold star service all the way!
Likely to Recommend - 5.0/5.0 -
I would recommend without any hesitation!
Repair Quality - 5.0/5.0 -
It was 5 star service from start to finish. They went above and beyond to make sure the work was done well and on time.
Customer Service - 5.0/5.0 -
Everyone was very friendly and worked very hard to complete the work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Curtis and Sheleene were both professional, helpful, always courteous and kept me in the loop w texts and timely messages. I would need to give them both 100 on a 1-10 scale.good experience everything explained, never rushing me. I was more than completely satisfied. Thank you
Likely to Recommend - 5.0/5.0 -
Highly likely
Repair Quality - 5.0/5.0 -
Absolutely 10.. if it could be higher I would!
Customer Service - 5.0/5.0 -
Competent, polite, timely
Returned Clean
My Experience - 5.0/5.0 -
Easy transaction with no problems!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you. The pick up ride to my vehicle was much appreciated! Great work and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was frankly amazed at the quality of service that I got from Kaizen. It war a difficult job and they came though like true professionals.
Customer Service - 5.0/5.0 -
Also
My Experience - 5.0/5.0 -
Customer service exceeded my expectations. The staff was efficient, knowledgeable, and incredibly helpful. They took the time to answer every question and made sure I understood each step of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work Great communication Nice people
My Experience - 5.0/5.0 -
I had a fantastic experience. The service was great, everything was done on time, and they made the whole process incredibly easy. They quickly set up a rental car for me and worked directly with my insurance, which made the transaction completely hassle‑free. All I had to do was drop off my car and pick it up when it was ready. Which i love since I am very busy during the week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and staff. When I got my car back it was like it was brand new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Superb experience from start to finish. Would highly recommend.
Customer Service - 5.0/5.0 -
Superb experience from start to finish. Great communication, friendly. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These people were very very helpful and helped me get my car fixed in every single way I wanted! I recommend these people if you have an issues with your car!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast. Efficient and reasonable prices plus service with a smile 🤗
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and professional team. Answered all questions and quickly gave me a very reasonable cost assessment ( out of pocket )and then completed the repairs in just a couple of days . I previously had them complete an insurance covered repair a year ago and they were as efficient and helpful then too !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, fast and efficient repair