Kaizen - Buellton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Dale and Team were great!
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Date of pick up kept changing, the guy that was assigned to our case was unprofessional
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
From start to finish, Kaizen Buellton did a superb job. They kept me informed of the progress and delivered on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen delivered on time and on budget, everything was perfect.
Customer Service - 5.0/5.0 -
Dale and Roberto kept me informed on the progress and the job was seamless.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The guys are always friendly and do great work. Thanks to James and everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent body shop, clean detailed repairs, used to be in the body shop business, great work done in a timely fashion! plus updates along the way! nice!
Customer Service - 5.0/5.0 -
right on!
My Experience - 5.0/5.0 -
Even thought it’s not completed I have full trust in their endeavors
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked good, I believe the job was well done
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the repairs. Customer service was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All seems to be very very fine! Thank you!
My Experience - 5.0/5.0 -
Everything was taken care of and the staff was excellent, especially Dale. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a good Job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I'd score a 15 if I could
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. Dale was very personable and was knowledgeable on what need to be done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work and bumper painting came out fantastic.
Customer Service - 4.5/5.0 -
Sometimes there was a communication breakdown that caused a bit of frustration.