Kaizen - Buellton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very accommodating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
5*****
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with Roberto, he know his job and I felt like family the moment we spoke.
Customer Service - 5.0/5.0 -
Car looked great, they even washed my car. It even looked like they waxed it.
My Experience - 5.0/5.0 -
Nice job! Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Monte's is the best.
Repair Quality - 5.0/5.0 -
The car hasn't looked this good since it was new.
Customer Service - 5.0/5.0 -
Very professional.
My Experience - 5.0/5.0 -
Everyone was very courteous and friendly. The car looks terrific and great job . Very satisfied. it was cleaned and drive beautiful. Thank you to all who worked in it and the office staff that put me at ease. Celia McElhannon 2018 Escape.
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Everyone was great starting with people in the office. Very satisfied with service.
Customer Service - 5.0/5.0 -
Very good.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Damage done while in shop.
Customer Service - 4.0/5.0 -
Roberto awesome, professional.
My Experience - 5.0/5.0 -
Monte’s has provided decades of exceptional work and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely professional service. Everything looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best service and craftsmanship. A painless experience. The repair is indistinguishable from the undamaged car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were happy with the finished job. We were kept up to date on the progress. Friendly staff! Would recommend your business to others.
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Monte’s was great. Very professional !
Customer Service - 5.0/5.0 -
Kept us up to date on the progress of the job
My Experience - 5.0/5.0 -
The employees at Monte’s were so helpful and I’m delighted with the work that was done. Thank you - Thank you for making my car look new again!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every employee that I dealt with was extremely helpful. They gave me my car back looking like new again. I’m so pleased and would recommend Monte’s anytime, if asked.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the service with monte's was amazing Roberto is one of the best person that you can ever deal with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Efficient, competent, understanding of my situation. Not just my car but me as well. That is rare. Dale was so thoughtful and so thorough I couldn’t have asked for a better experience. Would not consider going anywhere else! And yes, I’ve told my friends!
Likely to Recommend - 5.0/5.0 -
Have always given the highest recommendation about Monte’s.
Repair Quality - 5.0/5.0 -
Dale was efficient, informative, stayed in touch and cared about me as much as about my car. I’ve told people and will continue to tell people that I wouldn’t go anyplace else. Always dependable
Customer Service - 5.0/5.0 -
Dale was efficient, informative, stayed in touch and cared about me as much as about my car. I’ve told people and will continue to tell people that I wouldn’t go anyplace else. Always dependable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Wonderful company and staff to deal with! So genuinely caring about their customers.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Monte's has wonderful customer service, keeping us posted on the progress and always showing respect and care with each contact.