Kaizen - Buellton
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Absolutely fantastic people from start to finish, perfect job. I will never go anywhere else. 🤠
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roberto is the man very personable and very knowledgeable, thanks for all your help. Gregory
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seriously these people rule. They performed like 46 steps to get a bumper on my truck!! Phenomenal job on that! Kaizen Buellton absolutely rule! So incredibly satisfied!
Customer Service - 5.0/5.0 -
They replaced my bumper with a steel one. This took about 46 steps. They accomplished this in one day. I am so impressed with these people.. I gave them almost nothing to work with and they figured it out! The truck came back looking amazing! These people are true magicians!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied.
Repair Quality - 5.0/5.0 -
A-Plus service and very, very nice to deal with.
Customer Service - 5.0/5.0 -
Very good work was done. I'm very satisfied.
Returned Clean
My Experience - 5.0/5.0 -
The car has been beautifully reconstructed. After I got hit, I couldn’t imagine that it would go back to its former glory. But just seeing it now is a marvel. In fact, I would have to say it looks better than it did before the accident. Kaisen staff was gracious and kind and made everything really easy. From the moment I called to see if they would take the car to receiving a call from Kaisen center assuring me that they were ready to take the car and then being kept in constant communication with updates. I felt a sense of trust. This is the second time I’ve used Kaisen and each experience has been above my expectations.
Likely to Recommend - 5.0/5.0 -
I already have recommended Kaizen. I wouldn't go anywhere else.
Repair Quality - 5.0/5.0 -
The Team at Kaizen did a wonderful job. The car looks as good as new. The ride is smooth. The service was excellent and Shaylene (I'm not sure if that is spelled correctly) kept me in the loop- communication-wise. Thank you Kaizen!
Customer Service - 5.0/5.0 -
Fantastic. This is my second time here and I would use it again (though I hope I don't have to)!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been bringing our cars to Kaizen, formerly Monte’s, for 10 years and have always been pleased with the work. Although I always hope to not need auto body work but if I do I will bring the car to Kaizen.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roberto and Kaizen are outstanding!!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Terrific experience, efficient, organized and professional. Thank you 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice and professional team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice staff
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very attentive and they do great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional service...a real quality business.
My Experience - 5.0/5.0 -
Absolutely no complaints from me. Wonderful interaction at this facility. They even gave me advice on dash cams for the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would highly recommend to anyone needing a repair
Repair Quality - 5.0/5.0 -
Car looks like new Appreciated the daily updates on repair progress Car was completed very quickly and insurance claim was handled efficiently Staff was courteous and friendly
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
Really excellent service from very personable people. Can recommend them without qualification.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service; very personable; I recommend to everyone in the area.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and full sisclosure.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Roberto was very helpful with the whole process of getting our car repaired and in getting a rental car for us.
My Experience - 5.0/5.0 -
Many thanks to Roberto and Shaileen (and Curtis). Always great to do do business with you guys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always take care of me. Never a hassle.