Kaizen - Buellton

5.0 (1,390reviews)
99%
132 Easy St.,  Buellton,  CA  93427

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda

Reviews (1,390)

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Likely to Recommend

Sin comentarios

Repair Quality

No cuidan los detalles y tampoco lijan bien lo acabados me dejaro algunos imperfecciones a la pintura de mi carro n

Customer Service

El servicio al cliente muy bien pero el trabajo no esta tan bien les falta cuidar los detalles la limpieza y el lijado antes de pintar mi carro tiene eso detalles

Returned Clean

My Experience

Very positive experience after a stressful situation. Thank you, Sheleen!

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Repair Quality

Great service!!

Customer Service

Great service!

My Experience

Staff were phenomenal, they were friendly and helpful. I loved the texts I woke get keeping me up to date on the work that was being done. Also appreciated that the rental car dropped off a car there for me to use while repairs occurred. Highly recommend this auto shop!

Likely to Recommend

Highly recommend! Staff was fantastic and the work was perfection.

Repair Quality

It’s like the accident never happened. Perfection!

Customer Service

Staff were so friendly and helpful. They helped setup car rental and loved the texts letting me know status daily.

Returned Clean

My Experience

Thank you for the excellent customer service, friendliness, consistent communication overall excellent experience would highly recommend to friends and family

Likely to Recommend

Yes, most definitely recommend a family and friends over all the best service ever

Repair Quality

The customer service was amazing! Great communication regarding updates on my car I would recommend to any family or friends!

Customer Service

Excellent customer service, friendly, thoughtful great communication regarding my car A+

Returned Clean

My Experience

I was kept updated every day on the progress of my car. Very professional and very kind.

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Customer Service

Returned Clean

My Experience

I don’t know what you did, but it looks great and runs like a charm. Did you do anything under the hood?

My Experience

Great job!

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service from start to finish!

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Repair Quality

Great service!

Customer Service

Returned Clean

My Experience

I have no comment.

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Returned Clean

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Repair Quality

Above and beyond helpful, excellent work!!! thank you

Customer Service

My Experience

They completed the repairs a week earlier than estimated work was done Professional they even washed in detailed the inside and out of my car thank you very much would recommend

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Customer Service

Returned Clean

My Experience

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My Experience

Any glitches or delays on products needed for servicing my car were communicated and addressed professionally. Options and conveniences to me were a priority

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great quick service. very happy

Customer Service

Returned Clean

My Experience

Super friendly and great work!

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Repair Quality

Excellent repairs were completed on time and I cant tell my new car was repaired.

Customer Service

Sheltered worked closely with my Insurance company to ensure repairs were done properly.

Returned Clean

My Experience

From the initial phone call through the final job being finished, this service was EXCELLENT! Professional, competent, friendly, and competitive in price…all was an outstanding experience.

Likely to Recommend

Highly recommend, I’ve already told others

Repair Quality

Excellent, professional and competent. Competence

Customer Service

Excellent service, highly competent & professional, and competitive price

Returned Clean

My Experience

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Customer Service