Kaizen - Flagstaff East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car turned out great, almost like it was never damaged. The team provided updates during the whole process and finished before the initial date given. Thank you guys so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a fantastic job on my Nissan Rouge. Thank you so much. Even fixed a scratch from 2 years ago, and cleaned my ride. I an so very happy. Thanks again, and I will recommend you highly. Angelia Lucas
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the repair.
Customer Service - 5.0/5.0 -
Everyone was fantastic.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am satisfied with the repair done but there is one thing they forgot to do. I have talked to Mason about it and he has given me an appointment for September 2nd to complete it at 11 am. Otherwise I am satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job. One thing was not done tho but will be done 9/2/26 . I have an appointment for that day.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend Kaizen all the time. thanks.
Repair Quality - 5.0/5.0 -
Second time my car was hit. This time by a drunk driver. Kaizen was responsive, clear about what work needed to be done, and what it would cost.
Customer Service - 5.0/5.0 -
Got regular updates about parts and how long it would take to install and test.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Repairs are ok but u wont get the full repair and will still cost u money to get repairs done elsewhere.
Repair Quality - 1.0/5.0 -
So all repairs weren't repaired. They missed some areas where the adjuster had miss even when I showed the person the damage that occurred in those areas. The paint on the hood from the other vehicle was deemed that was not part of the accident. Plus the key ignition was also said that it was not part of the accident. Adjuster need to take a better look and ask the customer questions.
Customer Service - 3.5/5.0 -
Lady in the front was ok. There was a lady in the front that I took out to show the damages too. But im not sure if she had showen that to the adjuster.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend to any colleague and anyone needed any service.
Repair Quality - 5.0/5.0 -
Kaizen Flagstaff East repair has been exceptional!
Customer Service - 5.0/5.0 -
Kaizen's customer service was exceptional! They kept me informed with every step from the beginning to the end.
Returned Clean
My Experience - 5.0/5.0 -
Friendly and professional. Great work as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was told by the dealer, it would take a month. You were able to do it in a week. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
the back door is automatically open when push the button. Now, its working
Repair Quality - 4.0/5.0 -
The back door wasnt closing on its own for a two days. I was pushing the button on the rear door but it closed. The back camera is off it needs to be adjust.