Kaizen - Flagstaff East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
My Experience - 5.0/5.0 -
I’m very happy with the body work and paint job that was done on my truck most definitely coming back. Welcoming staff and great costumer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very welcoming staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were exceptional with customer service
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with the Kaizen Flagstaff team. They were very welcoming, great with communicating with me, and they made sure I understood what was going on with my vehicle. Thank you Thomas and staff members I really appreciate your good work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Experienced and friendly staff. Communication is excellent. I hope don’t ever have to do work on my vehicle, but if I do or anyone else, Kaizen is the best. 5 STARS!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. High quality and very fast. Would recommend to anyone who needs speedy repairs. Honest estimates. Great 👍
Customer Service - 5.0/5.0 -
Knew my name. Excellent!
Returned Clean
My Experience - 5.0/5.0 -
They did a great job and on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Darryl was amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, Timely, and transparent as to what was completed. Really fortunate having a trustworthy body shop up here in Flagstaff. Thank you for all your help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaisen employees were easy to work with and very professional . Did a great job repairing my car! Would use them again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am a return custom for a reason
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done. In timely matter. And thank you for keeping me inform.
Likely to Recommend - 5.0/5.0 -
Excellent customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me inform day by day.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great workmanship and fast turn around!!! Couldn't be happier thank you!!!
Customer Service - 5.0/5.0 -
Perfect customer service, kept me informed as the truck was getting fixed. Updates and pictures where sent for me to see the process
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Available date was not soon enough, I had to wait over 2 weeks
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went well and completed ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. No additional costs. Final price matched original estimate. Was returned (after detailing!) two days ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Fast. Came in exactly at estimate
Customer Service - 5.0/5.0 -
Friendly and competent
Returned Clean
My Experience - 5.0/5.0 -
You guys did an exceptional job! Looks great! Appreciate you guys cleaning and vacuuming the interior. Very satisfied customer. You did a phenomenal job keeping me informed and went above and beyond. Highly recommend your shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Elizabeth was extremely nice and went out of her way to make things go smoothly.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the minute I walked in the company Thomas and the young girl at the desk were very friendly and helpful, if I could give them a score it would be a 10 and highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally professional, fast, great outcome.