Kaizen - Flagstaff East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication everyday on progress estimate of time was accurate helped with the car rental work was well done
Customer Service - 5.0/5.0 -
see above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They got the job done and immediately started working on my vehicle when I took it in.
Repair Quality - 5.0/5.0 -
Satisfied with the work they did.
Customer Service - 5.0/5.0 -
Kept me up to date with everything that was going on from shipping to the progress that was being done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quote was accurate, the work was fast and excellent, and for the lower end of the estimated cost.
Customer Service - 5.0/5.0 -
Mason was extremely professional and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and excellent work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mason and the Kaizen Team, we're very professional. They answered all my questions and kept me informed on the happenings of my vehicle. I would highly recommend the Kaizen Collision Team. Thank you Kaizen.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Easy to work with! Fast and did a great job!
Returned Clean
My Experience - 5.0/5.0 -
Was done in a reasonable time. Looks great. It's our second time having repairs done from your team. All employees that we talked with were awesome! Thank you
Likely to Recommend - 5.0/5.0 -
Everything went smoothly and done when said. Work was exceptional
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Other than the long wait it was great
Repair Quality - 4.0/5.0 -
Did a good job however window seal was not able to be found (understandable, but not ideal). Additionally, long wait but otherwise it was a great job
Customer Service - 5.0/5.0 -
Frequent calls with updates
Returned Clean
Likely to Recommend - 4.5/5.0 -
Solid work and professionalism
Repair Quality - 5.0/5.0 -
Mason was AWESOME. He went above and beyond, kept me informed throughout the process, and made sure everything was handled the right way. The whole experience felt straightforward and well managed because of him. Nicole in the office was professional and helpful with the coordination. Overall, really solid service and I appreciate the team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve been twice and I’d go again and recommend it
Repair Quality - 5.0/5.0 -
Love the phone call updates and the car turned out great
Customer Service - 5.0/5.0 -
Amazing service