Kaizen - Flagstaff East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your representative in the front is fantastic. She’s very good rep to have for your company if I was still hiring where I used to work I would’ve stole her from you. I’ve only driven my car for a couple of days so I’m hoping it stays put together pretty good. I’ll just keep an eye on it and let you know if anything happens.
Customer Service - 5.0/5.0 -
Again, your rep was the best. The girl in the front. I only met one other person, but it was real quick. I don’t remember his name.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work! Completely satisfied!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would recommend but I have no other collision center to compare with.
Repair Quality - 4.0/5.0 -
The number of days waiting on my vehicle was long. The rear windows seal was broken during the body repair and it too over a week just to get the replacement window in to install. The window was not a part of the original claim for work. Upon picking up the vehicle it all looked great except that scratches from the incident that brought my vehicle in for repair was not fixed. Apparently the bumper was not a part of the claim. The very back of the bumper was not a part of the claim but from the corner on towards the back door was definitely a part of the claim. They said it would take another days work to repair the scratches. Apparently progressive insurance did not cover that injury to my car but it was in line with the other scratches and the dent. The guy who I worked with was very nice and did his best with what he was working with. So it's up to insurance to have those scratches repaired. I've let progressive insurance know that the injury was not completely repaired. As of today, 2/2/26 I've not heard back from them.
Customer Service - 4.5/5.0 -
The girls were tolerant of my calls. As I had to keep calling based on the info I was given for completion which kept extending to another date. The young guy with the we inter hat was very nice in explaining the work in progressive. He brought out the car to show me the window issue.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good, professional services, fast redponse
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely pleased with every aspect of my experience.
Repair Quality - 5.0/5.0 -
Courteous service and great communication about the progress of repairs. Great workmanship. Service I trust.
Customer Service - 5.0/5.0 -
Excellent customer service—not often found these days.
Returned Clean
My Experience - 5.0/5.0 -
Great how the truck looked and was very impressed how I was kept well informed with what was going on. It was done a week ahead of scheduled. Great job everyone will definitely recommend. Thanks Jennie Barta
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the results after truck was fixed. Very pleasant experience, was kept well informed by Nicole what was going on with truck. Great company. Definitely will recommend them to anyone.
Customer Service - 5.0/5.0 -
See previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect service; coordinated with Progressive so seamlessly, got our car in right away and finished repairs about four days early. Very happy with this business
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was quick, looks good, and staff was very kind.