Kaizen - Flagstaff East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Workmanship is very good and done in a good time
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Job well done and satisfactory. This is my second visit so I knew it would be extremely done without a doubt
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!!! I have had a really positive experience here. The environment is welcoming, the team is supportive, and communication has always been clear. I would definitely recommend Kaizen Flagstaff East to a friend or colleague.
Repair Quality - 5.0/5.0 -
I had a great experience at Kaizen Flagstaff East. The staff was very friendly, professional, and took the time to explain everything clearly without trying to upsell me. The service was quick, efficient, and I felt like my car was genuinely taken care of. It is refreshing to find a shop you can trust. I will definitely be coming back (if needed) and would recommend them to anyone looking for honest, reliable service.
Customer Service - 5.0/5.0 -
I would rate my satisfaction a 10. The customer service at Kaizen Collision Center Flagstaff East was consistently friendly, responsive, and helpful. Everyone I interacted with was professional and made the process easy and pleasant. I really appreciated the support and clear communication throughout.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great. Appreciated the Updates on estimates of date of completion, Coordination with State Farm and Enterprise Car rental. On the downside work took just over a month to complete but I believe this was due to Kaden receiving parts incompatible with my vehicle from Toyota.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did this already the first time I received your request.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend Kaizen Auto
Repair Quality - 5.0/5.0 -
Fast service. Wasn't major damage to vehicle so it didn't take long. No issues with vehicle so far like wind & other vehicle noise from damaged door area. Highly recommend very helpful employees. Thank You !
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Y'all killed it, thank you so much. Hope you all get to enjoy some family time for the holiday and new year.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very responsive and did a great job!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
It’s been said that “7” is a # of perfection. Pleased with your work on bumper.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are so great. Thank you for fixing my car again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No issues what so ever!
Repair Quality - 5.0/5.0 -
Fantastic job! Minor damage repaired, easy to work with, no problems! Nicole was awesome to deal with in person and on the phone!
Customer Service - 5.0/5.0 -
Nicole was great when it came to my Rav4
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so friendly and helpful and they kept me up to date on the work.
Customer Service - 5.0/5.0 -
So nice and helpful!