Kaizen - Flagstaff East
In operation 16 years.
From the start, Kaizen Collision Center was creative in choosing what opportunities to pursue. We embrace OEM Certifications, Dealership Relationships, electrical vehicle repair, employee training and building relationships within the community. Kaizen means to continuously improve; this is our motto every day. Each day we work hard to provide customers with the highest level of auto repair service in a friendly and comfortable atmosphere. We are excited for the next phase of growth and look forward to establishing Kaizen Collision Center as the leading repair platform in the country. With our continued growth, opportunities for employees and ability to supersede client relationships Kaizen will continue to grow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service they replaced the right rear door locking mechanism on my 2013 Kia Sportage in one day.
Customer Service - 5.0/5.0 -
Roque the Manager was the kindest and the most professional person I have dealt with in Flagstaff, AZ in the fifty years living here.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done right and on time actually early
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love the text updates letting me know the status of the work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaisen started working on repairing my vehicle the minute I turned it over to them. They finished my vehicle four days before the initial completion date. I am very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Buen trabajo bien echo y rápido
My Experience - 5.0/5.0 -
Kaizen did a great job on our Chevy, Colorado! It looks great!
Likely to Recommend - 5.0/5.0 -
A family member actually recommended Kaizen to us!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional job, thank you, you have an amazing team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an amazing job on my 2019 Nissan Versa
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work and done faster than I expected. Would highly recommend. Jeramy does awesome work
Customer Service - 5.0/5.0 -
Nicole, I believe is the lady at front desk. She was excellent. Especially helping me get a rental car
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely ZERO.
Repair Quality - 0.5/5.0 -
Our experience with your shop was terrible. Very unprofessional and unacceptable. We are in the process of reporting our experience to Progressive.
Customer Service - 0.5/5.0 -
As stated, very unprofessional.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good as new
Customer Service - 3.0/5.0 -
I was initially told 5 days, but the repair took 13. I was also told I could pick it up on a Friday and when I was getting ready to go grab it they told me it actually wouldn't be ready till Monday. They were kind, although the timeline was very frustrating
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone is just very friendly and very helpful in getting my rental car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was truly satisfied with this experience and the customer service that had been provided.
Repair Quality - 4.5/5.0 -
The quality was great except for a tiny bit of the paint job that look "runny" and also a few things that made the bumper look uneven, but I was told to bring the car back in when possible so someone could take a look at it.
Customer Service - 5.0/5.0 -
Friendly from the start.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only thing I believe that would need is to lower adjustment on my beams because approaching drivers keep high beaming lights at me at night.